MY EE Reviews – Page 5
5/5 rating based on 50 reviews. Read all reviews for MY EE for iPhone.
MY EE is free iOS app published by EE LIMITED
Mrs
MMDG000
It’s great. I would make it 5 stars if the roam as u do at home option included New Zealand.
Payment system complicated
2765ola
I have tried to use my debit card and it didn’t work. So I I changed to my credit card and tried to remove the debit card from this account. So I didn’t use the debit card but I can see pending charges in my account balance that I’m hoping will not be charged. I also couldn’t use the phone even though I could finally top up with my credit card. I had to call you guys and the person on the phone didn’t fix it and advised me to go to a store. So I had my phone fixed and it worked but it was my last day of vacation in London. Terrible experience!!! Zero stars.
Terrible service and app
Abroad American Student
I’ve tried updating and getting rid of my content lock. First I tried in person with a passport proving I’m 24. I got a few lewd looks from the manager and workers before someone else said they fixed it. 24 hours later: still blocked. Then I tried online only to find pages weren’t working. Now I’ve tried the app. Absolutely nothing works. I tried calling too. You’d think a service like this would accept cards abroad since it’s a monthly deal right? Wrong! It won’t even let me talk to customer service during their open hours because the SIM card I bought didn’t come with extra money on it. Terrible services and horrible help. I’m not the only one who’s gotten this problem, so I’ll be changing phone carriers as soon as I can. Seriously, if you’re reading this, you can do better.
Bad signal and slow internet
Hmjhgyuguyvyuguyg
I bought 4 sim cards because I read that EE have won a lot of awards and used it in London, Scotland, Paris and Brussels. In all mentioned above places internet is very very very slow and very very very poor signal. I will never ever buy from this company again.
Can’t add data.
PLS RESPECT YOUR CUSTOMERS
To add extra data, EE gives you the option of texting their number or going to their website. Their text menu has prices ridiculously higher than their website. The website asks you to turn off WiFi to access the website where you can buy data add-ons. Then when you try to buy a data add-on the website asks you to turn back on your WiFi. Obviously, because the website can only be accessed without WiFi on, following the websites instructions causes the connection to the add-on page to be lost. I finally just downloaded the EE app to get the add-ons there...the add-on page isn’t on the app yet!! Is EE trying to scam me into buying the expensive text-menu add-ons? I feel incredibly insulted and would rather deal with the hassle of buying a new SIM card than dealing with this crap.
Worse thanks awful & Frustrated as #€[[
miserableservice
Id give it a zero if it would let me. It’s Charging me roaming in Europe (Spain), but it’s not supposed to, won’t accept the top-off it’s asking for on my foreign credit cards & postal code, can’t speak to an actual person or chat, unable to make calls to US despite having over half my data and minutes left, web page keeps going in circles. I would throw it through the window if it would do me any good. I am SO ANGRY right now. It’s wasting my time and money to mess with this stupid SIM card & so-called service plan. NEVER AGAIN will I use EE. Worse than awful.
Rubbish app
Bored of EE
Totally unhelpful. Doesn’t tell you what you get for your money. Doesn’t link to appropriate tabs. Very unintuitive and slow.
Waste of my money
Thevee42
I’ve spend £30 on EE and have got nothing out of it. I have data minutes and unlimited texting and I bought even more and my phone just says no service and got me stuck in the middle of Guildford searching for a place that has WiFi so I can get home. It’s been ridiculous.