Payment system complicated – EE: Game, Home, Work & Learn Review

I have tried to use my debit card and it didn’t work. So I I changed to my credit card and tried to remove the debit card from this account. So I didn’t use the debit card but I can see pending charges in my account balance that I’m hoping will not be charged. I also couldn’t use the phone even though I could finally top up with my credit card. I had to call you guys and the person on the phone didn’t fix it and advised me to go to a store. So I had my phone fixed and it worked but it was my last day of vacation in London. Terrible experience!!! Zero stars.
Review by 2765ola on EE: Game, Home, Work & Learn.