MSB Parent, USA Reviews

25% Service Fee?

Tim R R

I used this app for the first time to put funds in my daughters school lunch account. I added $10 and was charged a $2.50 service fee. Are you kidding me? A school lunch is $2.45. I can afford the fee but there are plenty of parents out there who are struggling enough as it is. Shameful that any school district receiving federal funds would allow low income parents to be robbed like this.

The App simply doesn’t do its job

Ghybl

I thought it was going to be great at keeping track of my kids school lunches, but this App clearly does not reflect the actual happenings in the school on a day to day basis. Not only that, but it keeps sending me an overdue bill, but the platform it uses to process the payments has turned grey and wont let me click on my payment method. I cancelled and re-downloaded the App and made sure there were no updates and it still wont let me process the payments!!!. Ive paid the school directly, but the App keeps sending me Bills!!

Itemized

mea142002

I don’t like that I can’t see exactly what is purchased. It’d be nice to see what they are choosing whether it’s junk food or not.

Good App: No additional fee charged.

TylerJ74

There was no extra fee added to the payment. The extra fees might have been earlier but no more fee now. I added fund to meal account. The App is very convenient.

Doesn’t work!

fifufifydrzyfjcj

App and website don’t work. Impossible to update new credit card and auto pay.

I wish I could not give it ANY STARS

Coastiewife123

Fees, fees and more fees! I’m not sure who to be made at the app or the school for using it. I tried sending money in with my daughter to pay for lunch vs putting money on here and I guess they apply the change to the account? Yet I never seen it. It’s ridiculous you load $5 on their account and get fees of almost $3 when you have 3 kids that’s a lot of money and will buy one meal. It’s just the whole situation is crap! For $20 a week we now pack everyday and the girls get a better lunch anyway. I would not feed into this. Just pack your kids lunches.

If it ain't broke....

Morgandumpling

I currently cannot select my 2nd student to add funds to her account. I have to do so using a browser, which makes this app a bit useless.

Don’t use app with multiple kids

bencisd

I have four kids. From the website you can add money to all kids accounts with one $2.49 transaction fee. That is already expensive to me. But on the app you can only add money to one kids account at a time and it seems you get the transaction fee for each one. Total rip off

Useless if you have >1 student

carolyninCT

App will only let me add funds for one child, but not the other child for whom MySchoolBucks is sending me a low balance notice. Totally useless.

Good concept Poorly executed

SuperMorgann

I wouldn’t mind paying such a high cost for transactions if the app actually worked properly. My sons accounts often don’t reflect updates for weeks at a time. Highly problematic. Even if I uninstall and reinstall the app which is a pain, it usually doesn’t correct it.

MSB Parent, USA Reviews – Page 3