MRCOOL Remote Reviews – Page 3
2/5 rating based on 30 reviews. Read all reviews for MRCOOL Remote for iPhone.
MRCOOL Remote is free iOS app published by MRCOOL LLC
Huston, all is good!
Turbonium77
Works perfectly for what it offers. I’ve had no connection issues since upgrading my WiFi in my Workshop. More features would be nice but definitely aren’t a deal breaker. Cooled great all summer and now nights are into the 20s and my shop is nice and toasty.
Truly Terrible Design & Function
L Frisby
At first I was really glad this product had an app for controlling the unit while away, but the first time I used it, I realized how useless it is. It does not replicate most of the functions from the battery-powered remote control. The buttons aren’t labeled and also don’t work. You also can’t see the actual vs. target temperatures for a room which would be useful when controlling from afar. I paid for a third party device to send IR commands to the unit instead. App should be a bonus but instead it’s so awful I want to buy a competitive product with better app controls.
Newest update fail
1998User
With the newest update you lose your account... this app needs major work, and the update is a step in the wrong direction. If you are buying a Mr. Cool based on app functionality I would seriously consider something else.
Version 2.1 is non functional for me
update=doesntwork
This update locked me out of my account. Doesn’t read the QR code. And instructions do not match my mini-split. Older version did work for me, but now I have no working app.
App shows my HVAC system offline
Witchdoctor37
At first when I installed this app I would’ve given it a 5 star review. Everything worked fantastic and was easy to use. That was yesterday...today the app tell me my system is offline and the app is absolutely useless. Please address this issues! Wether it’s pushing an update out for the app and or an update for the HVAC system as well.
Always offline
JakubMary
My unit is ALWAYS offline. Can’t use the app. I set it up it works great for a day or two. Then goes into being offline.
Terrible
jeiwiebbxhsu
I setup my mini split unit in the app and it worked great the first time. Now every time I attempt to use the app it says that the device is offline. The only way I found to circumvent this was to go through the entire setup over again. Terrible terrible app.
Good when it works
Pal379
When I installed the mini split, I installed the app. It worked on my first try so I thought ok great. Few weeks later, they upgraded the app. Once again, I said this is great. Now since May, I’ve been using my mini split unit but without this app. Every time I open the app, it says the unit is offline. So I’ve had to delete the profile and reinstall it like a new setup. So I just ended up deleting the app and using the remote, shame!