Metro Bike Share Reviews

Worst app experience, so disjointed and confusing.

SMR_LA

So you arrive at the bike and the instructions on the stand say just to tap. Then you have to go to this app, which directs you to download the BCycle app. Then that directs you to the metro web page to create an account and register your tap. Then you have to figure out how to enroll in the program, which once you figure out where to do that it only allows you to register for longer term programs, not on the go rides. At this point we gave up and drove. I can’t believe this is what you are using my tax dollars for. Take a look at all other large city bike share programs, they are so easy and fast. LA I shake my head.

Don’t use

Kwickstr

Save yourself the time and unlock bike with your CC/debit card. You will only use this app to locate stations- don’t expect help from phone support either.

Great idea for La

Eddyedsedd

OK, admittedly I have not used this feature yet. But I love the idea and Los Angeles needs this really badly. Plan on using it tomorrow and will update the review.

Excellent app and bike share system

passive solar

I've been using the bikes every day for about a week now. The app is super easy to use and tells you what you need to know. The bike sharing system is very well thought out. The stations are numerous and conveniently located, and the bikes are easy to check out and easy to ride. It's changed the way I get around DTLA. Someone put a lot of thought into this system and it shows. Congratulations LA Metro.

Page Keeps Redirecting

Solstice_

I'm just trying to read the help section before I rent a bike but I can't even do that when the app redirects me the second I open the page. It responds as if I clicked an ad, when I clearly haven't. Seems like a deal breaker until they fix that.

Service on fliek!

Rokyoursoks

They're remarkably responsive via the support messenger, and if you call you get a human on the second ring. LA nailed this metro bike program, really hoping they expand it into Hollywood!

Clean app

Rinai15

Great visuals. App is easy to navigate with no unnecessary buttons/icons. Suggestion: please add bike paths on map so we can refer to single map to navigate.

Metro Bike Share Reviews – Page 3