Meta Quest Reviews

Pairing

Mindalish55

Why won’t the app pair with the headset ? It’s on same wifi network. I can’t search or add friends at either. It’s says “ failed to load “ is this because it won’t pair? My phone says to stick my face into the headset and type 5 digit code. Ok I did that and no where anywhere is a code. I went into every single setting trying to figure this out. Restarted phone. Removed app and redownloaded. Hard reset the the device. My phone is current iPhone 13 with current software. This is just not working ! I see I am NOT the only one. What’s happening people ?? Can someone please tell me what to do ?

The app doesn’t even work

lakeshore vinyl

The quest 2 is wonderful it was the first vr headset to actually work without using a computer but the app to set it up is god awful, I have spent the last two hours trying to sign into this app nothing works the whole screen gets messed up when you try and sign in, it’s terrible

Oculus app and support are useless!

iamsix3

The app needs a complete overhaul. I don’t understand why they can’t fix the issues. I’ve contacted them about 6 times for small difficulties and never got a resolution. They are clearly not trained on the product and it seems they are just reading/typing from a script. Their only solution is factory reset the oculus or delete and reinstall the oculus app. I’ve been more successful searching on google for answers. I honestly rate the oculus quest 2, 4.5 stars out of 5 and rate the oculus app and support reps negative five.

Oculus Quest 2 Refused to pair to my phone

NMarty66

I have had a oculus quest 2 for a little over a year now and lately it’s not been connected to my phone. The app works great when connected but won’t connect to my phone. Redownloading does not work and my phone and quest are both on the same Facebook account. Ever since they have been redoing the app it won’t connect to my phone.

I can't pay????

oofdabbing unicorn123

First off it's great but I tried paying with an apple gift card and I can't so I just wasted $25 and my time "great app"

Casting

Abababa2

my main problem is the casting. It’s so glitchy and always has errors no matter what I do. My wifi is good and I play near the router so why do you do this to me??? Please respond.

Does exactly what you’d think it does

banaman yellow

Yep you read the title but wouldn’t it be cool if you could see how much the headset was charged through your phone just an idea for the devs

Signing in issue and wanting help for it

Unlknow

After having my vr for over a year now I’ve been experiencing some issue. My phone has this thing that is some what deletes apps for more space, the apps that I don’t use much. And Oculus was one of them. I only use it for pairing and stuff. After I deleted it and needed to reconnect my new controllers. I had to sign in. I would click continue with Facebook and then it would tell me to sign into it and I did my Facebook account it tells me that I have an existing Oculus account. Then it tells me to merge them together. To confirm the merge you would have to put your password. And I did but then it says that it’s already merged and have to log in with Facebook. If I do that it keeps repeating the same thing over and over the amount of times I try. Till this day I’m playing with broken controllers. Btw this happens on every platform I try to log in with. Help!!

Support

use reddit insyead

As far as support goes with these *people* you’re better off asking a bean taco for help. They tell you to get lost and if somethings wrong too bad. They don’t care

Unable to make purchases

Aubreechan

Unless it’s something free, I can’t make a single purchase. Whenever I try to enter my card info and hit enter, it tells me that my zip code is “invalid” even though it isn’t. This is why you shouldn’t force people to use an app for everything. There should be some sort of secondary method such as doing it through your web browser or the headset itself in case instances such as this occur seeing as its the only way we can purchase games.

Meta Quest Reviews – Page 5