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Meraki Systems Manager

Meraki Systems Manager is Cisco Systems' Enterprise Mobility Management (EMM) solution that allows you to manage all of your iOS devices from a central web dashboard. Installing this app on an iOS device provides enhanced MDM and MAM functionality that includes features such as a managed app store, content delivery with backpack, and GPS location reporting.
Category Price Seller Device
Business Free Meraki, Inc iPhone, iPad, iPod

Note: continued use of GPS running in the background can decrease battery life.

Reviews

Needs minor improvements
JK449Q

Apps tab needs to be searchable and needs option to reinstall/update app Update: GREAT job adding option to reinstall apps in Meraki SM, now if there was just a search field on the apps tab, that would be PERFECT.


Terrible!
NAT3SUK1

It ruined my life by allowing our IT guy access to everything on our iPads, even when we're outside of school.


One of the best MDM/BYOD/EMM offerings
lcoetzee2

Cisco Meraki Systems Manager is a great product with seamless integration to the Cisco Security Connector. It offers APP version control and the ability to view iOS MDM command logs which is missing from most MDM offerings. End-users gives it a bad rating because of the security and control. Enterprises enjoys the benefits of a unified solution to secure and manage endpoints. It does not drain the battery or otherwise contribute to a bad end-user experience. More focus and improvements to the APP would be appreciated.


Stop hunting me
poop18337

Stop hunting me


Location Services isn’t working
brewdir

After updating to the latest versions, location services has stopped working on our devices. It used to be fairly reliable, but recently I cannot get it to use GPS to locate over half of our iOS devices. The timing is bad too - we’ve had 2 iPads go missing since 2.5.1 was released and I wasn’t able to locate either. Not only do I have 2 devices gone, I also look rather incompetent as the IT manager with a tracking system that failed. The system was great, and can be 5 stars again once location is fixed, but an MDM without working GPS is not so great.


Sophomore software
KeepingtheCounty

Agree with others that the location services aren’t always useful. But the latest problem we’re seeing is just poor software design. Somehow, some iOS devices - which have had MSM on them for months to years - get set to Notifications off, for MSM. You cannot change this from iOS notification settings, nor from within MSM. So the person opens MSM on these devices and a message pops up: “NOTIFICATIONS DENIED”. “Are you sure? You will not receive any messages from your administrator if notifications are off for this app” And now their ONLY option is to push a button labeled OK. At which point they can do nothing within MSM, and when next it is opened, it goes right.back to Notifications Denied. Yes having notifications off is a problem with MDM software. So...wouldn’t it make sense to have a method available to the user to turn notifications back ON after giving them this warning? Uninstall MSM, reinstall it and we go right back to Notifications Denied. Have to remove the app, remove the device from supervision and then re-enroll it and reinstall.. And hope that notifications stay on, I guess.


Hacking
slurpdaddy

My phone has been hacked bye the Meraki are I need help having it removed from my phone


It's trash!! ??????
alligyg

Horrible It kept on glitching out and would not let me open the app


Cancer
jeff santangelo

Help my school district uses Meraki and now i have cancer because my iPad was hacked


Lord Meraki
Jim547

Literally the worst app I have ever seen.


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