Mack ASIST Icon
Download Mack ASIST

Mack ASIST

Service Event Management
Category Price Seller Device
Productivity Free Mack Trucks Inc. iPhone, iPad, iPod

Request, track and manage any service event. Get alerted when repairs don’t go as planned. Monitor repair status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with your dealer—regardless of your truck’s location. Consolidate complete service history and warranty status on each truck right on your phone.

Real-time Truck Diagnostics

Helps you avoid expensive downtime and damage, by monitoring your truck’s engine and other parameters. Maximizes uptime and expedites repairs with real-time alerts of critical remote diagnostic events (fault codes) including analysis of severity and required actions. With actionable information at your fingertips, just click a button to request service at your dealer to enable instant decisions for maximum equipment productivity.

Seamless Communications

Instantly connect with your dealers, service providers and Mack OneCall. Plus you can track warranty status as well as active recalls and campaigns right on your phone. Your home screen dashboard gives you access to every active service event and vehicle status with details just a click of a button away.

Preventative Maintenance

Get security and peace of mind with a scheduled maintenance plans triggered directly based on your vehicles telematics. When your trucks are due, schedule an appointment with a click of a button.


NOTICE: Uptime Connection is only available to registered users on the Decisiv website (or other partner branded sites)

Reviews

Doesn’t work
BobalooWV

Tried to use this app but all it says is “there is an error with your request “ Unusable.


Unusable
J_Key1984

Tried for over two months now to login, all it does is say there’s an error with my request. This app has the potential to help me a lot but as of now it’s garbage. Please fix it.


Featured on lists