Lovense Remote Reviews

Will not stay connected.

Panthropic

Day 2 of owning this, and it’s 3 ft away from my phone- and it won’t connect. We’ve been trying for an hour. BOOOOOO!

Worked great until

Diefe

Everything worked great until the last update now 2 out of 3 of our toys don’t work with the app anymore, and when u try to report it to customer service, it won’t allow u to send in your comments

Cant signup/create an account on app

frustratedmissV

Downloaded the app and tried to sign up/create account. Checkbox to agree to terms and conditions is not clickable on my iPhone 11 Pro Max. Please make it clickable.

Ugh

Sgt. Scully

App is down and connection problems. Toys don’t last long at all. Just a lot of money for the bad quality...

This app may not have the all features one could dream of, but of all the remote controlled toy apps, this is the one I have found to be the most reliable and the easiest to use. The interface is clean and easy to use and connection issues are minimal. There are occasionally a few small bugs but the team is great about patching when they find them. Very satisfied with this app.

Good but getting beta is hard

Update not happening

Good app with no issues but trying to join the beta on the apple side of this app is hard. Can’t find TestFlight code for this app anywhere.

Yikes

JackieU.

My log in info is correct, keeps telling me there is a data error and won’t let me log in. Very frustrating.

Great until...

PinkChanelh

It was great until the app logged me out and I could not log back in. I tried to recover my password however it said account does not exist. So frustrating.... Not only that but the connection is horrible, the toy disconnects on and off all the time and the notifications for the messages do not even show up. So inconvenient. I wish they would fix these issues. Not worth it.

Fun Toys, but App Needs More Work!

RubberBop

The concept, as well as the toys, are great, but the app could really use some serious updates/corrections. Two items that would seem easy to fix: 1) Where is dark mode? Why does my iPhone or iPad have to be lit up with a white background creating a searchlight effect in low-light situations? After Apple having introduced dark mode several years ago, this app still does not utilise this capability and I have to go search down Apple's (now rather old) Smart Invert function. Yeah, it works, but it is a clunky, clunky, clunky approach and would be so easy to update. 2) And this one is even sillier, when using any prerecorded patterns in the Favorites screen, the control button is incorrect. The button is listed as "Play" which, once started, turns into the international symbol for "Pause", two vertical lines. That is what I would expect it to do and for it to retain its place in the pattern, but rather it stops and resets to the beginning of the pattern. Ideally, once a pattern starts, there should be both Pause and Stop buttons, but to have only one and to have it incorrectly labeled is just sloppy programming.

Customer service?

irishluck22

I’m baffled reading these reviews. Wonder if many of these are just plain fake. They seem like it since they all sound the same. And rave about the wonderful customer service. Which is what I have a problem with. I was told a week ago my product shipped. Check UPS tracking and it says it’s not even in their possession because it HASNT BEEN SHIPPED YET! It should be here by now if it was shipped when they said it was. But it hasn’t even gone anywhere yet. Tried to reach customer service only to find out they’re one of those companies who will NOT provide a phone number to contact them. That’s just shady and bad business. So I had to email them. Unlike the reviews here who say they for a response from them within hours I wonder if I’ll ever hear from them at all. About to just call my bank and reverse the charge since I’m out $200 and nothing to show for it. This company is sketchy. I wouldn’t risk buying anything from this place.

Lovense Remote Reviews – Page 9