Customer service? – Lovense Remote Review

I’m baffled reading these reviews. Wonder if many of these are just plain fake. They seem like it since they all sound the same. And rave about the wonderful customer service. Which is what I have a problem with. I was told a week ago my product shipped. Check UPS tracking and it says it’s not even in their possession because it HASNT BEEN SHIPPED YET! It should be here by now if it was shipped when they said it was. But it hasn’t even gone anywhere yet. Tried to reach customer service only to find out they’re one of those companies who will NOT provide a phone number to contact them. That’s just shady and bad business. So I had to email them. Unlike the reviews here who say they for a response from them within hours I wonder if I’ll ever hear from them at all. About to just call my bank and reverse the charge since I’m out $200 and nothing to show for it. This company is sketchy. I wouldn’t risk buying anything from this place.
Review by irishluck22 on Lovense Remote.