LEGOLAND California - Official Reviews

Do not waste your time.

Khanoom Khorshad

It does not matter how you develop an app but when the service of Legoland ( San Diego ) is horrible, the app on the phone would become a bad memory of a bad day in your customers hand. My family and I lost something in one of the rides and the employees were not helpful at all in finding it. Instead they gave me a piece of paper and asked me to leave and follow up later on the phone but they never pick up the cell number I was given and don't respond back the emails or messages. The "lost and found" team there is absolutely useless. Just do not waste the time on the app. Get the San Diego Zoo or Disneyland app instead and if you are in love with Lego just get them from Amazon. The park is an ordinary amusement park with old and outdated Lego pieces with expensive food and a very bad service.

3 time is not a charm

yabe_3

I've downloaded this app 3 separate times for use at Legoland. It still disappoints me every time. The mapping and location services is worthless. There is no resolution to the map, so you can't zoom in. All in all the app is sluggish. Maybe take a look a Disneyland's app for tips and tricks? That be said, the employees at the park are great! Accommodating, generous with tips and directions. You have'll better luck asking one of them for help.

READ THIS

Keanu the Hawaiian

i love this app but you need to update the map i wanted to ride this one ride. I really wanted to ride it but it was shutdown a long time ago.....

Horrible App

Rosie98926

Even though they say "get this app" at Legoland it's really bad, everyone (meaning 3 people) got this app my mom has a Samsung phone and me and my dad have iPhones and they both don't work well. The Internet is horrible... But the app it's self is great it's just that it doesn't work at Legoland. This would be perfect if we had better internet connection.

I love it

dudishus

This app is beautiful, you can zoom in on the map and the attractions, it gives you in park way finding, wait times, show times and much more, it helped us to remember where we parked the car, and in choosing where to eat, I even got a coupon that the kids eat for free (after 5)

Practically worthless app

Goldenbear91

Inside the park the app shows all rides temporarily closed all day, so wait times functionality does not work. Could not see a way to search for a ride or attraction. All rides and attractions are categorized by coasters, family, and kids only so you have to know the category of what you're looking for, and once there they are not listed in alphabetical order. Hard to use. I think the only redeeming quality of this app is the map and the directions.

A terrible app for a terrible place

Ragnaroknrol

Showed all rides closed or said go To the ride for wait times. So useless there. Map can't zoom so useless there. Offers you a bunch of coupons for vastly overpriced items. I give 1 star reviews to things that won't run or crash all the time. That was the only thing saving this from similar.

Useless

Ron VOIP

Doesn't work without Internet, and there is no wifi in park. Totally useless.

Not useful at all

Andy3d

Waste of time.

Good in theory

HPDE user

The app is good in theory. Gives you your location, gives directions to desired amusement locations, etc. The actuality is that almost none of it works. The park hours calendar was operational but I could not get any of the other features to work. Extremely disappointing.

LEGOLAND California - Official Reviews – Page 2