iTunes U Reviews

A couple month ago I stated getting deductions on my bank account. I have repeatedly called and emailed for help with this. I get the generic “someone will get back with you shortly”! It’s been two months and many phone calls later. I have yet to hear from anyone. I don’t download music or videos. Not impressed with your customer service.

Collection migration

TeamYatteau

You guys managed to massively mess up a great thing by moving the “collections,” ie. lecture videos with no accompanying bells and whistles, to the Podcasts app. Like many things that Apple has done in the last few years, this migration was sloppy and full of flaws, not the least of which is the fact that I can only seem to access these collections from my iPhone running iOS 10, and not from my flashy new iPad Pro running iOS 11. This migration has destroyed everything I loved about iTunes U and what would have been a crisp, clean 5 Star app is now useless to me and only gets one star because that’s the worst review I can give it.

Cannot add a class

Neal McDonald

I downloaded a class years ago. I have played it before. Since the soundfiles' metadata say that the files are part of a class collection, I cannot put them into a playlist as music files. They show up in the iTunesU list as part of a class, but the class will not copy itself to my phone.

Why Discontinue?

Ben E1101

Doesn't make sense, they're not podcasts. Decisions and design across the board have suffered in the past few year. Whether the stock shows it or not Apple has peaked and will lose its charm if something doesn't change. With love, get back in touch with your customers.

Moved Courses to Podcast??

Hank_T

Supposedly a number of old courses are now podcasts. I say supposedly because they just don’t show up in the podcast app. Also, why would I want to mix my podcasts and iTunesU courses? This is a huge step backward.

Disappointed

J0eShmoe

I purchase songs and they don’t download to my music but apple charged my account and deducted the money. When i get a email from apple and there’s a report problem link. When i try to sign in to report the problem it says my Apple ID or pass word is incorrect. It’s not I know my account information. I won’t ever put money on my account again and I won’t try to purchase music from them again.

Audio

naija_angel

This really shouldn't be an issue...I think it may have just been an oversight or something. Can you look into why the audio stops if you are outside the app. For example I'm listening to the session and I want to search the Web...the app stops if I'm in safari? Why? Thanks!

Not helpful

Kk99995

Don't use

I like it

Mazen Zoon

Lots of horror stories in these reviews. I only use it to watch videos and I'm impressed. The video player is great especially compared to similar educational app.

iTunes U Reviews – Page 17

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