Invaluable Reviews

Please fix the signin issue

enterthedreaming

The remember me button does nothing. I have to sign in every single time. If I have to do that there is no point to having the app. I’d rather use the website.

This app is plagued with problems. It freezes, crashes, partially loads, stops responding, randomly signs you out, won’t remember your password.... basically every issue an app can have, this has it! I love using the invaluable bidding platform online, but why won’t they put more development into the app?! I’ve emailed their tech support many times with screenshots of many of these problems and they just reply with some generic response like “Sorry to hear you having trouble using our app... please view our FAQ page here to learn about resetting your password” FIX YOUR APP PLEASE!

It’s full of problems

Abushami1

I love the idea of this app but using it is a nightmare. You truly need to fix it I made complain before and the only respond I go is out app is working perfectly. Well I hope you give your self a moment to read people reviews about this app

Invaluable will not help with fake merchandise

Beware of fakes

Please be advised that there are auction houses that seem legitimate but are not. When I sent information to invaluable concerning the sale of fake art, I was sent an email telling me that I need to reread the contract; they do not get involved. Beware!!

Lazy App Developer

7717timothy

As you can see with the other reviews, and as I can attest to, there are numerous app shortcomings that have been known for well over a year including: - app doesn’t remember your username and password even though it says it will - app doesn’t send notifications even though you properly set up the app to do so - app will crash or lock up during auctions or sorting through search results. Another pain in the neck issue is: - app won’t let you filter search results as website. For instance, if I search for sapphire ring I have to wade through a ton of crap results from wanna be auction houses (seizes assets, jewelry liquidation, etc.). In short, invaluable charges you for the convenience of using the app by way of an increased buyers premium, however, I would argue that they provide little to no convenience.... quite the contrary. If I do not get notifications then I have to keep checking the status of the auction to ensure I do not miss a watched lot. I can’t tell you how many lots I missed as a result of not receiving notifications. Therefore, I recommend that users only use this app to help find an item, call the auction house to set up a phone bid. That way the auction house will call you when the lot comes up for sale and you will not miss it nor waste a ton of time watching an auction. Plus you will save on the buyers premium and won’t have to pay Invaluable for doing nothing.

Ripped off

alan L, DC

I bought an item in auction. Was told I had 60 days to request a refund. I wrote at least 5 times and never got a reply. The item did not live up to the pictures and here it sits in a box. Won’t even give it as a gift. Very dissatisfied with this site and won’t do business again, sorry to say!!!

Lazy corporate exercise

Uuiuuuuuuuuuubrrr no

A disaster of an app that is designed to break at every opportunity and has had no effort put into it at all. It can’t remember state and will randomly sign you out and will equally randomly refresh pages of search results you’re looking at. Come on, guys! This lame excuse for an app is an embarrassment to you

Good app, but lacks logistically

Mikeg1996

The overall look and interface is great. Very easy to search and save lots. The issue is that it constantly has software issues. I have to sign in each time and it force shutdowns when I’m in the middle of searches. Hopefully the next update will fix this!

The worst

artbuyer01

This has always been the single worst app I use. The new update continues the almost unfathomable stupidity of the designs previously and with most of the same bugs. Why not have Saved Items be sortable, as on the website? Or if not, don’t just display them in a jumbled order so that soonest auctions are buried in the middle of distant ones! Auction catalogue listings usually blank out randomly after a few screens. Past results and previously saved items frequently display as “no results”. Searches cannot be sorted or limited by item type, date, price etc. The list goes on. It’s an app seemingly designed by people who have never used any sort of commerce app. Truly, it is the single worst Collectibles or e-commerce app of them all!

Bugs worked out!

KandinskyGal

Logging in today I was pleasantly surprised that they’ve fixed many of my complaints! You no long have to re-enter your username and password and the live auctions don’t cut out.

Invaluable Reviews – Page 4