Hours Keeper: Time Tracker Reviews

POOF

BeccaM020

3 years and I’ve loved it. The most recent update erased all of my data. I’ve tried to contact them and nothing. That’s why I’m rating this a 1.

Wow... be careful! Don’t trust 100%

BuckeyeMom2five

I kept all of my hours for my business in this app and it was wonderful for two years. When I bought a new phone in December for some reason the hours wouldn’t transfer over even though I was logged in to my new device on the same account. Yesterday I plug my phone into look back at the hours before December and since the update happened they asked if I wanted to sync with the hours on my other device and I said no because I didn’t want to lose the hours that were on my old phone. Go figure erased all of my hours that I had logged in since this past April and it also erased a bunch of clients. I won’t be trusting this app after this mess.

Lost all data!

Kristi698

Used this app for years and loved it. Hadn’t used in a couple of weeks and when I did, the app was updated and all my data was gone! 3 years of tracking- gone!

Lost all info after update no help from support

SuzyQ1256

Lost all info after update. Support could not help. Decided to renter info but my upgrade is no longer valid. Support has stopped answering when I sent the request for upgrade to be reinstated

Hours

mkbarkd

Works for what I need

DO NOT UPDATE

Cabdiz

Just updated and lost 5yrs of data, my invoices for my clients and I’m out a significant amount of money. Their “support” is a joke. Anything we can do to get this app removed from Apple?

Functionality

driveindriveout

Superior

Ambivalently using this app for now

Kendall_k

I loved this app when it first came out. So intuitive and easy to use. The last two updates have gone horribly wrong. The pervious one before the most recent update made all my entries and invoices disappear for almost 24hrs. I was freaking out! Then I opened the app the next day and every was back. This last update I wasn’t so lucky...EVERY SINGLE ENTRY AND INVOICE FROM THE LAST 3 YEARS WAS LOST!!!!!!! I contacted customer service via email and while they were prompt in their response (why I’m giving 3stars and not two), could offer little or no resolution. The developers need to know that the password and restore data functions in the app are completely glitchy and never work. I haven’t found another app to replace this one yet so I continue to use until I do.

Polycents products

tr721W

I loved this app and used it all the time. Then the company got involved with Polycents what ever that is. The only way to use it is sign up for it. I really don’t want to. I stopped useing the app. I wish they gave an option to opt out. I am sure they felt it would bring in more money. In my opinion a great app at one time but now trash. There might be a way around but have not found out how.

New Update Prevented Login For A Month

tufftracker

New update put a fairly substantial hitch in my giddy up, but appears to be all good now. I have never been able to understand why when these app designers attempt to improve the product they usually make things worse (initially at least). Hey boss... if it ain’t broke, don’t fix it!

Hours Keeper: Time Tracker Reviews – Page 9