HelloPackage
| Category | Price | Seller | Device |
|---|---|---|---|
| Shopping | Free | Package Solutions, Inc. | iPhone, iPad, iPod |
With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
Reviews
No way to retrieve a password
Master FIFA
I mean, coding 101. When you have a software that requires user to identify themselves by logging in, it’s common sense to have a “forgot password” link to help them reset their password. Not only do I not get notifications that I have a package, it’s extremely difficult to retrieve a password once the system quick you out and you have forgotten your password. This is a major failure from the developer of this app.
Who Thought This Was A Good Idea?
paginacurrien
No more getting packages dropped off at my door or mailbox! Now, after paying the $30 set up fee required by my complex, I don’t get notified someone sends a package. There’s also a fee if you don’t pick up the package (that you were never notified about) within 2 days. It’s just an awful, aggravating system, and the app does NOTHING.
App constantly freezes or won’t load
Jimthephotographer
App is useless. I end up having to just used the codes sent via email.
Non Functional / Worse than prototype
nikhilgupta91
This application is not ready for actual use by people, and has been forced onto communities which have cut deals to get cheaper package management services. Although hello package has invested into the technology in the package room, they have not done a good job on the application and the overall user experience. No direct way to get help, adds to those problems. 1. There was some data issue inside their app that didn’t let me login. I was being able to use the web portal. 2. I would get notifications for a package sometimes, but they won’t show up in the list of pending packages. 3. They don’t allow generating an access code on the app, that’s only on the website. 4. Overall navigation is broken, unintuitive and flaky, looks like someone just tried to jam in the website onto the app. 5. You can’t change the password on the app, and to do forgot password, they render web UI. 6. There could be an easier or better tool outside the mailroom to check into the room. Luxor for example, has a barcode that can be scanned. They also have iPads so they are much easier to use than the pathetic box hello package has deployed.
