Guitarist Magazine Reviews

No good

Katgtr

Paid for an issue but it does not download. Customer support told me to contact apple for a refund. Ridiculous

Fix bug

Rocka666holic

Would be incredible if it didn't crash every time you tried to open an issue you paid for

The app is fine BUT my 12-month subscription ended last month. At that time, I then lost access to the 12 issues that I had received as part of the subscription - I did not keep them all on my iPad, as they took up too much room. Guitarist's app support suggested I tried repurchasing the product. However, the 12-month subscription is no longer an option for in-app purchase. They have now advised me to contact iTunes support and get them to resolve the problem, as they can't help me. Please be aware that if you stop subscribing, you could lose access to the issues from your subscription, something that was not clear from the information provided at purchase.

My issues have disappeared also.

Guitar Fellow

This app is a disaster. It won't validate the previous issues I have paid for. I have sent an email through the help menu of the app. All I received was a form email repeating the info on the help page. All others who have experienced this problem should also post a review here- it may save others a lot of time trying to get this app to function as advertised.

Mr

Buddyjohn

lost all previously bought issues when I updated the app. have not been able to restore them and cannot get help through their "customer service".

Lost my issues

Funkymonk70

Like many of the other reviews have stated. I too lost all my issues that I purchased when I updated the app. I love this magazine and its a great price compared to the news stand. But they seriously need to fix this bug or I will never purchase from them again.

Very Disappointing!

Str@c@

I have been a subscriber of guitarist for years, pretty expensive in the states. When I got my iPad I decided to let my mail subscription go, for convenience and space issues. The app was ok at first, having the audio examples and videos right there was nice. So I down loaded several issues. I "accidentally" down loaded the update to this app, I have lost all issues that were previously downloaded. I took their suggestion and downloaded GD Archive app...still nothing. When I try to reload, not enough memory message appears. If you have this app and enjoy it, don't update! You lose everything and gain nothing.

No Customer Service Whatsoever

Tony Hay

I've been buying and downloading Guitarist for a year or so. The software got an - ahem - "upgrade" a couple of months ago, whereupon I lost all the purchased mags. I've tried following all the instructions for restoring lost editions, but it doesn't work. I've tried contacting them three times, and all three times I've received a useless automated reply. I give up. The App doesn't work, and obviously they have no idea about Customer Service. Pathetic.

Bad Upgrade?

Benny Mandlebrot

After latest upgrade my subscription is gone and does not restore. Automated reply from support, no communication and no magazine, weak weak weak.

The previews are too small

Tmidiman

At least have a proper size table of contents.