Fonality Heads Up Display (HUD) v3
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | Fonality Inc | iPhone, iPad, iPod |
Now with built-in softphone capability for completing calls via Wi-Fi or your iPhone’s data connection.
Fonality’s HUD Mobile allows you to take control and command of your business communications into the palm of your hand. We deliver access to the same telephony features you enjoy in our HUD desktop application on your smartphone, so you can experience a seamless transition from the office to the road. HUD Mobile is easy to use and painless to manage. It increases employee productivity and responsiveness no matter where they roam.
HUD Mobile is available for free for use with supported versions of Fonality’s business phone system. After the HUD Mobile App is enabled in your Fonality system and installed on your iPhone, you will be able to log into HUD from anywhere and communicate as if you were still at the office.
With HUD Mobile you can:
• Make and receive office calls using your extension and office caller ID
• Use the device you love most - your own!
• Have HUD always running in the background so you never miss a call or chat
• Use visual voicemail to see who left a message, when, and how long the message is
• Keep your mobile number private
• Chat with secure instant messaging
• Easily slip into conference bridges
• Put calls on hold, transfer them to others, or to your own office phone
• Coach staff with barge, monitor, or whisper
• Be reached when you want - you control when you're available
• Monitor contact center queue activity and participate in queues form anywhere
In today’s always-on, mobile, and distributed work culture, Fonality clients remain responsive, productive, and connected inside the office or out.
HUD Mobile must be used in conjunction with an eligible Fonality business phone system. Your username is usually your server ID, followed by an underscore and your extension. For example 11111_5555.
To learn more about Fonality’s phone systems for business, visit www.fonality.com or call 1-877-FONALITY.
Details and Requirements:
Calls can be completed via either of these two ways: over the carrier network or using the built-in softphone via Wi-Fi or your iPhone’s data connection.
HUD Mobile supports iPhones running iOS 7 or iOS 8.
PBXtra, trixbox, Connect, Connect+, and EntPayGo customers must be on Fonality Control Panel version 12.8 or higher. PBXtra and trixbox customers who have not updated, will need to proactively update to version 12.8 or higher, by selecting the “Upgrade” link in the Control Panel.
Fonality Terms of Use: http://www.fonality.com/terms
Fonality Privacy Policy: http://www.fonality.com/legal/privacy-policy
Please visit fonality.com/support for assistance.
Do you love HUD Mobile? If so, we’d be grateful if you share the joy by giving it a 5 start rating.
Reviews
Doesn’t work
Don't buy these bulbs
This app does not work. The only thing that it sometimes does is allow you to make a phone call from your cell phone and have the caller ID display as your company’s caller ID. It only works on WiFi if you are on the company’s WiFi, and then if you get a call to your cell phone it disconnects the call. Also, if your screen locks or you switch to a different app on your phone this one will not provide you with any notification of an incoming call.
My love of hud goes mobile
Allstate Forum Atendee
Ever since we first got the HUD, I'm constantly relying on it for chat, drag and drop call transfer, and recording calls. The only thing missing was using it on a smartphone or tablet. I do wish the app was built for tablets and not just X2 display. My favorite feature is quickly jumping into conference rooms as I am horrible when it comes to remembering call in numbers. So far so good.
Five stars!
Fonality Customer
I'm loving the new HUD mobile! It seamlessly integrates my office queue statics right to my smart phone and allows me to monitor my agents and queues on the go! Love love love it!
On the road has never been easier
evamittens
I live being able to call from my cell with the company caller ID. Also having a company directory means I don't have to save every employees number in my phone contacts. Working from Starbucks right now actually. :)
Not as good as it could be
iPhone love goes in
We have used the mobile app for years. It has had its issues and has not been the best for business on the go I would have thought that it would have improved as technology improved. This app has not. Updates upset the balance time and time again. Tech support. Doesn't understand how to solve issues Sad transition to an otherwise solid product for the office. The app I have had for years and success only days.
Worst voip provider
Mac4allstate
Horrible service ! I own an insurance agency and use fonality . The phone quality is horrible ! They also forced me to use an additional router that does nothing but slow my internet down to a crawl. Don't waist your money with these clowns
