Fine Homebuilding Magazine Reviews

Great update

ckstuart

I like the new interface. Very responsive when interacting with magazine pages. Downloads seem faster too. Thanks!

DO NOT - install this app you will loose all of your previous purchases and you will not be able to log in... please fix this...Update...called customer service several times, some functionality has been restored, then removed. App is still malfunctioning after many attempts...IMHO this app is poorly executed and poorly conceived.... very disappointed in an otherwise fine magazine. Take three after several calls to customer support, my previous purchases have still not been restored and now I cannot log in... this app is a mess...

Horrible ...did anyone bother to test this first?

UnRestored

Read the reviews for the Fine Woodworking app ...all the same apply here!

Doesn’t work on older devices

Mario62

I have tried to send feedback to Taunton via their apps and via the web site, but neither works (I have screen shots if someone at Taunton wants details) so have resorted to a review. The new version of this app is a big step backward. The biggest problem for me that I am not seeing the latest issue of the magazine on older devices. I have an old iPad in my shop and there’s no way I’m going to replace it just for this. It used to work just fine. Another problem is that they have not thoroughly tested offline use. A couple of days ago I was away from net access and went to read the mag. It would not show me an issue I had previously downloaded because it could not connect to their site. Both of these are unacceptable. If these are not fixed by the the time my membership is up for renewal in a few months, I won’t be renewing. And they should fix the feedback/contact mechanisms too. I’m posting the exact same review for both FWW and FHB.

Terrible Update

Disappointed in Philly

I updated two months ago and lost all of my previous purchases and am still unable to log on, emailed customer service no response....great magazine but total amateur hour when it comes to the app

Taunton-How could you!?

SowsEar

This update is completely unsatisfactory. I have lost all my previous downloads and cannot view ANYTHING offline. Be fully advised, I will be contacting your advertisers.

No offline use. They can’t restore. Don’t upgrade!

Lynn3333guttrdg

They finally got some of my issues back. But only if you are connected to the internet. No offline viewing on the airplane. Used to work. Reason for digital subscription. .... Lost all of old issues. Do not upgrade. No email support. Tried their email support. Response was to contact iTunes. How, was my response. Then they gave me a case number. Case id: 34207475 Again I ask, who do I contact to get this resolved? What use is a case Id with no poc. I’ve been in contact with them for the past month. They keep trying to restore my 2 years of back issues. They even asked for my iPad serial number. They just can’t do it. They tie it to an email but can’t seem to find my subscription information. Granted it has just expired but I won’t renew if they can’t give what they owe in back issues. 5 magazines restored one measly one at a time starting with the old ones not the recent ones. Painful very painful and only restores one at a time. Though not reliable and why can’t they restore all at once? Missing several years worth.

Fine Homebuilding Magazine Reviews – Page 6