Fin. Reviews – Page 2

Feels scammy: unclear charges, way too expensive

Nemodi

Despite never actually using Fin, I was charged $35 for asking a suggested question during the onboarding process. The full cost of this wasn’t clear upfront and the results weren’t at all useful. The cost vs benefit here is dramatically askew. I’m pretty busy and yet don’t need to pay someone $35 to do some light Googling.

Scam, 23$ for a calendar reminder

Autism impact

It took 18 for fin to schedule one calendar reminder, what a scam..

Useful and saves me time

jwg2116

Fin has been particularly useful for me for complicated tasks. I ask Fin to book travel from airport to hotel, get me hard-to-get restaurant reservations, order thank you gift baskets, and manage travel with a young puppy. Had I done these myself, it would’ve taken me hours and I was relieved to be able to get Fin’s help.

Minutes add up very fast

MichaelGasser17

I love the idea, but a calendar addition takes 7 effective minutes to do? If it took a real assistant 7 minutes to add an event to my calendar each time, they wouldn’t make it past day 1. Also, I found it weird that I got the notification that my request was completed about 2 minutes after I put it in, with 7 mins registered for how long it took. Again, LOVE the idea, but I have zero confidence that time is reported accurately at this stage.

All the bad reviews are accurate

OrofinoMan

Asking them a question about their OWN PRODUCT cost me $7. They have this "vault" where you're supposed to add items like credit cards, account logins etc in order for them help you. They allow you to add 1 item, tell you to add more, and then tell you to send them your info so they can add it for you (and also charge for it) lols. They literally charge you to enter your info into their site manually. What a joke.

Scam & Spam

Dubax

The app lets you upload your contacts which makes sense for a virtual assistant. However it then uses your contacts to send invites to use the app to people in your contacts and addresses the messages as being from one of the founders of the company. So unless you’re good with Fin using your personal contacts for their spam, you should probably avoid

Expensive googling

gmcc12

I was very disappointed by the quality of work provided and how much I paid for it. Of these similar services I’ve had the least amount of satisfaction from Fin.

An expensive joke

mikipod

Needed to call the airline for a ticket that can't be booked online. Gave Fin the exact itinerary and details. They took a billable hour just to check that, then proceeded to not call the airline for 5 days! The excuses were what I expect from a 10yo when given a chore. First they were to busy, than the hold on American was too long, then again it was too long so they said they will call tomorrow at 11 - then no response! At 4 I called myself and waited for less than 10 minutes. Eventually I booked my flight myself, but it was $100 per ticket more expensive than the day I asked FineScanner to do it. Thanks for costing me $300. That was a very expensive experiment.

Very inefficient

ADAMTHETA

Cost $42 to find a one way flight. Service was great but too expensive.

Scam

slavinator26

Update: The company refunded my money without me having to resort to an Amex dispute, so I added an extra star...it’s so disappointing because I wanted this to work. I truly have very specific detailed research needs that I would pay for an expert shopper to help me with. Instead it appears Fin is geared toward the “brainless old rich person with boatloads of money who doesn’t understand technology” they are very generalized, do not ask any specific questions after submission to figure out the true heart of the request, and then do the most minimal amount of work possible and charge an exorbitant amount for that “work”. This would be a good app for a millionaire who’s 80 who doesn’t know how to use a computer, and needs someone to google things for him. But it is not how it’s marketed Original Post: Wow, this company is a complete scam. I asked for a specific request, the company then performed a half assed different request, charged $30 for 3 minutes of work, and then defended their actions. I’m legit going to have to file an AMEX dispute to get my money back. These trigger happy money-stealers should be put out of business. Be forewarned this company is predatory acting under the guise of an “innovative technology company” when in actuality they’re the complete opposite. No accountability, don’t handle specific requests, charge 50x what the actual cost of something is. Hopefully regulation will shut this down soon