FileOpen Viewer Reviews – Page 3

1/5 rating based on 30 reviews. Read all reviews for FileOpen Viewer for iPhone.
FileOpen Viewer is free iOS app published by FileOpen Systems Inc.

Why Use This App?

critiqueapp

Totally and utterly garbage. Why should anyone use this product? It’s a great mystery! It is not clear how you can make it work, if it works. Even the entities that use it to encrypt their PDF file are (lets just say) speechless.


Technically, it worked...

Shew1982

So, technically I eventually able to use this to open a protected PDF, which means that the app "works". However the description step takes an ungodly amount of time and if you actually need to use the app's UI, beyond just scrolling through a PDF, it will make you cry.


Totally meaningless

kadabasp

I understand the need for encryption of pdf files and this app is supposed to help view pdf files that have FileOpen encryption. However, it is absolutely useless and meaningless to spend ungodly time waiting for the file to decrypt in the viewer just to find out that once you close it, you will have to go through the process again. Why would someone even think of something like this? If I could give this a negative rating, it would still be an understatement. The UI is terrible too.


It doesnt work

Poolsonice

I was directed to get this app to view some books and it wont open a pdf it just freezes and eventually crashes


HORRIBLE APP

Redraidersilva

One of my organizations uses this app to distribute their annual flagship publication. this app makes it impossible to open and use the publication. Disappointment!


Terrible piece of software

GueppeBarre

What can I say about FileOpen? Well, let’s begin: slow, slow, slow, slow, slow, not user-friendly at all, has to be decrypted every time one tries to open the file, slow, slow, slow... did I mention slow? If I didn’t need this app for certain secure pdf’s I would chunk it right now. And you all need to fire all of your developers and start from scratch. Worst app I’ve ever used, and that is a pretty low bar.


Doesn't work at all

seyikyaku

I was sent here to open an encrypted file but it doesn't even work.


Worst tool ever

warrack

Takes forever to decrypt a file AND it only decrypts in the foreground so you have to keep your iPad screen on or it stops. Then, if you close it and want to see that file again, even seconds later, the whole decryption starts again! And eats battery like crazy! Only reason I have this tool is for the Masters of anatomy. But I have been screen capturing the pages so I can access these references, I spent a fortune on, more easily. Once I’m done this app gets deleted!


Useless.

Kroberson

Yes, it will open a decrypted file. But that’s where the usefulness ends. You would think that, once a PDF file is decrypted one would be able to save the decrypted file to the same device for opening in Adobe Acrobat. Just to be clear this is NOT a plug in for Acrobat. This is a stand alone, excruciatingly slow, file decryption and (practically unusable) file viewer. The file has to be decrypted each time the file is opened. This process takes several minutes on every use. Once into the file there are no search, find, highlight, or any other kind of tools. The file scrolls slowly when manipulated. The files I’m attempting to use are for my business. The glacial speed of this app has caused embarrassment and frustration on many occasions. I have no other choice as the publisher of the documents insist on using this awful program. Also note, the last plate was in 2017. It is obvious to me that FileOpen management has no real interest in supporting iOS users. If you can avoid encrypting with FileOpen, do yourself and your customers a favor and use a different method than FileOpen.


Instructions would have been nice

Edward R.

Apparently the developer doesn’t have pride in their work because this is simply a poorly designed app that lacks even the most basic instructions on how to use. As of this writing the last update was over 2 years ago, so they’re clearly not interested in making it better. But of course, they can get away with it because there’s no other choice if you want to open one of their documents.