FARFETCH - Shop Luxury Fashion Reviews – Page 5
5/5 rating based on 122 reviews. Read all reviews for FARFETCH - Shop Luxury Fashion for iPhone.
FARFETCH - Shop Luxury Fashion is free iOS app published by FARFETCH.COM LTD
Excellent Customer Service
Moody Mel
Great Customer Service Fabulous Fashion Clothing and Designers with ranges of sizes
Unexpected cancellation
quan aqua faust
They will cancel your order soon after, single because they’re system is unable to quickly verify your payment method while in the US. Also the crappy customer service, I called many times to complete my order and they keep giving me the run around, they told me to send pictures of my ID and MOP, I did and they still cancelled my order saying that they couldn’t verify my identity. What kinda stupidity is this.
Bad policy and customer service
血族萝莉骑士
I bought a hoodie that I really want when it coming out. And they send me the wrong item, when it contact the customer service, they said they can not do exchange and the only thing is refund. The price changed to higher and the price is three hundreds different. If I do return, refund and buy the item again I need pay three hundreds more. And then they only reply me they can not do because the policy. So, I want to ask, am I the guy pay three hundreds more for the fault that Farfetch did?
Bad app - no size filter, no discount sorting
Jayannnoneelse
This app does not have size filters ruin or discount sorting, which makes shopping really difficult and unpleasant. It’s bad user experience.
Great fashion app, some bugs
Haruki Jitsunin
I love how easy it is to navigate from one found garment to similar garments. The search, filtering and suggested items are really intuitive. The shipping is always quick and returns are seamless. Customer support also deserves 5 stars. The only thing keeping this from a 5-star rating is the wishlist feature. As someone who normally has a clear vision of what I want, I enjoy comparing similar pieces from different brands/designers. For this, I usually use the wishlist feature. Unfortunately, this feature is slow and buggy at its best. It takes a while to load the wishlist and removing items from it takes a while and sometimes doesn't happen. Worse yet is that when this bug occurs, it’s easy to accidentally remove items that I didn’t mean to. If not for this bug, I’d give it a 5 star rating.
Fashion mad easy
Shimmy:)
I absolutely love being able to access so many designers in one spot. It is a virtual day on Rodeo Drive!
Concise design and top-notch customer service!
hovhannesk
You guys are awesome! Great selection of clothes and goods, concise and user-friendly app, responsive and helpful support, meticulous attention to packaging. What else do I need? I really enjoy shopping with your app!