Esurance Mobile Reviews

5/5 rating based on 50 reviews. Read all reviews for Esurance Mobile for iPhone.
Esurance Mobile is free iOS app published by Esurance

Awful, claim functionality

flying.carp

Esurance customer rear-ended me. Claim department directed me to this app. What is wrong: 1. Clearly not enough testing, for instance, if android phone sleeps while taking VIN photo, the phone needs to be rebooted or app’s busy spinner never clears. It was a huge waste of time until I figured this out. 2. Camera never focused on odometer. Out of frustration I decided to snap the photo anyway and let esurance see how crappy their software works. It wasn’t until I pushed the button to take the photo did the camera finally focus. 3. When taking the four corner views, a green check mark appears. Nowhere is it clear that you need to press the green check mark to move to the next image. I hope you never have an accident. If you do, I hope your responsible party does not have esurance. And if these things should happen, that esurance does not make you use this crappy app. ☹️☹️☹️☹️☹️☹️☹️


Worthless

yourfns

Doesn’t let me delete a vehicle. Also couldn’t file a claim with photos. You have to call and wait. Works great if you want to pay your bill.


Missing policy book

rockyyf

Great prices and convenient app, would like to see policy book and additional insurance information


Loyal Customer!

Beba?

i’ve been a loyal esurance customer since i got my first car at 19! after the years go by & switching cars etc. i always chose esurance as my #1 car insurance because they are so affordable & easy to use thru the app or web! i’m glad i found esurance when i did thru tv commercials, i’ve never chosen any other car insurance because this ones my go to & i recommend it to anyone & everyone i know! thanks for being great esurance!


DriveSense

puffinstuff92

I saved like 11% just for having the app. Super easy to make payments and it’s cheap especially because I don’t have the best driving record


Simply the Best

martcip1

Esurance is easy and with very good customer service . You have the benefit of easy transactions and knowing this an Allstate company.


Awesome

ryb12

Have always enjoy Esurance y’all have always been helpful with everything.


Awful

Jonny1973

If you want any information it won’t help you. It’s very basic. You’ll end up emailing them your questions and probably won’t get a response. Rates jump with out notice. Just a horror show.


SUPER DUPER!

J mike Flo

Very lenient with payments. Decent monthly payments for policy plan.


Easiest online app I have ever had to use

caddy08

The app with Esurance is amazing. I had to get a new email and phone number. When I tried getting my info switched over I was turned over to the live chat in the app and it took a total of 5 minutes max to have everything switched and taken care of. I got a new phone and it took almost 4 days to figure it out to be able to even access my phone acct info. I tried live chat with it and never got a reply. Thank you ESURANCE for making my experience truely easy