DoorStep Delivery Reviews

Needs fixing

Glockgirl13

I want to be able to use the app, but when entering the address, the drop down menu that asks what type of building/residence won't let you select anything.....so you can't use it

Convenient but long wait times..

AlexisWeeks

App is fine to use, food is usually correct, but queso came upside down and wait time is always over an hour. Food is always cold too. UberEATS- 30 minutes or less!

Still broken unfortunately

gypsy_doc

Pull down menus still don't work on iOS which more or less renders the app useless.

Restaurants are Gone

wdmiller

The app update removed all the restaurants and now only shows "New App!" Announcement. Sad because we were excited to use the app tonight.

Really Bad! Stay Away!! 0 stars!

Dkj34000

Order was 2 1/2 hours late! Manager named Margie (In Orlando) was not helpful at all. When we placed the complaint, MARGIE only offered a $5 discount for being late and was not empathetic whatsoever. In fact, she seemed very defensive and did not make much effort to apologize. The purpose of ordering food and utilizing this awful service was to cater a big lunch for some important business partners from out of town and the order was placed well in advance. Bad service. I will never support this biz ever again.

Terrible app

Lauramau5

once long ago I was able to successfully place an order from Chili's. Now if I want to order from this app it has to be that same order of chicken crispers...getting sick of the chicken. The drop down menus never work. I can see choices but can't click any of them . If I'm lucky I can write in the box instead but that only work in the credit card fields so usually I just go to previous orders and select my one past order that worked. Keep hoping when updates come out its fixed but it never is. That being said I've never had an issue with the delivery service itself

Ripoff!

Sp0314

We paid almost double for our food than what the restaurant charged. And a processing fee. AND a delivery fee!! When we called about the charges we were told there is a standard up charge agreement. The Restaurant said they have no agreement and that we were scammed.

Terrible experience

G Bee Me Te He He

Absolute garbage company. Scheduled my delivery 4 hours in advance and it was 2.5 hours late. The upcharge is only reasonable if they can deliver within a certain window, or close to it. I have called and emailed over 10 times and a manager has never gotten back with me. Use this if you want to waste your money on cold food delivered late. Deserves negative stars.

Invalid Zip - STILL?!

CharlotteByWayOfTN

It's ridiculous that the app doesn't work but I can use the website. What's the purpose of the app then? ? All of these updates, and my Knoxville zip code is still invalid. Come on, now. Y'all have GOT to do better.

Unnecessarily expensive

Wastintime

On the one hand the app works and in a location where shockingly no one delivers, but it's ridiculous when you have a delivery fee and a processing fee, plus you are forced to tip as a percentage of your order. If I hadn't been deathly ill and desperate it wouldn't be worth it.

DoorStep Delivery Reviews – Page 3