Cortext Reviews

Not what has been expected in past

Midland OB

Has gone downhill recently with users accounts not working correctly, sounds are not reliable. Not notifying of text on phone. Thought I was sleeping through alarm but settings not working correctly. Would like to see reliability significantly improve.

Good idea, bad execution

dankirsh

As a physician, I appreciate the desire to have a HIPAA-compliant messaging app. Unfortunately, Cortext is lacking in quality considering it is actively used by major institutions. 1. On iPhone X the home bar overlaps the text input box. This should be an easy fix. I’m surprised they haven’t resolved this bug. 2. I’m not sure what they used to program the app, but it doesn’t feel like a native iOS app. It feels like a poor quality web app shoved into a mobile app container. 3. There is no way to report bugs in the app itself, which led me to write this review instead of doing it privately. 4. “Override silent mode” for urgent notifications doesn’t seem to do anything. The notifications are still silent. Is this even possible on iOS? Now that I’m forced to use this app, I hope it improves rapidly. There’s a reason so many people just use iMessage/text message instead. It’s not much less secure than Cortext, and actually works and looks nicer. Unfortunately, iMessage isn’t HIPAA-compliant, but I wish it was.

Needs updates

LJHughes

I continue to have difficulty changing my availability and frequency,have to delete cortext from my phone and then upload again. This occurs 1-2 x week.

Bad alerts

jsmdor

For all the aforementioned reasons (repeated alerts but no new message, not getting alerts on time, etc) I find this app a big liability and pain in the a**. All for HIPAA!!!! Hopefully an upgrade will make it useable.

Doctor

doc96594

I hate this disaster. We have to use it daily. My IPhone X cannot handle this piece of software. Keeps crashing daily. Delays messages constantly. So much for quality of patient care. Dangerous. Update: still hate it. I wish our administration got rid of this disaster!!!

Poor app

KDL82

Messaging app needs a lot of work. Text readability is horrible on new iPhone XS and there is no setting to change it. There also needs to be a way to read the messages on attached Apple Watch.

Find another

RSMZR

1. Delays in notification 2. Challenges with app loading and replying to messages. 3. Delays in synchronizing messages with Desktop. 4. Alerts are not consistent and messages can be missed.

Improved

BobbGWhiz

Connectivity is much improved on new version. I haven’t had any non-alerts to incoming messages or simply not receiving messages since the update. Imagine that, I’m thrilled by a messaging app that can now reliably receive messages. Still consumes a great deal of my iPhone battery. That’s not an issue for everyone. The hospital’s IT folks said the developer was working on that. They still haven’t addressed an option for larger fonts.

Unsafe at any speed

Day before test

Last few days I have been signed out by the app repeatedly Only way to get messages is to delete app and reinstall.

Worst application I’ve ever used

JCEMDGA

Fails on a nearly daily basis. Never syncs correctly. Always trying to reconnect. I get messages hours after they have been sent. Terrible product.

Cortext Reviews – Page 4