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Cortext

Imprivata Cortext® is the secure communication platform for healthcare that enables hospitals to replace pagers for improved care coordination, patient safety and patient satisfaction.
Category Price Seller Device
Medical Free Imprivata Inc. iPhone, iPad, iPod

Imprivata Cortext enables healthcare organizations to:

- Replace pagers and improve care coordination

- Optimize clinical communication workflows

- Improve patient safety and satisfaction scores

- Secure patient information with a HIPAA-verified solution


Key Clinical Features:

- Secure text, photo & group messaging

- Multi-site communication with Tenant Federation

- Multi-device with real-time message sync

- Delivery and read receipts

- User-set customizable Availability Status

- Speech-to-text support for dictation

- Quick responses and callback requests

- Out-of-Network messaging to affiliated providers

- Clinical system integration

- Distinguish urgent notifications from non-urgent notifications through new audio and visual treatments.


Key Administrative & Security Features:

- Active Directory authentication

- Single Sign-On integration

- Verified for HIPAA compliance by 3rd party

- 256-bit Encryption in transit and rest

- Remote Wipe & App PIN enforcement

Reviews

No updates in over a year
batman99!

So many bugs, not updated in over a year. Forced to use it for work, yet unable to as app gets stuck on the create a pin screen… yet I can see messages that I cannot reply to behind the pin entry popup.


no apple watch app?
Fluffhead44

when wearing apple watch i get alert that there’s a text for me on the watch but I can’t read it, so I have to pull my phone out. Seemed like being able to read the message on watch should be a no brainier for a messaging app.


Awful
Pkxray

Total unreliable crap. Forced to use as hospital based physician. Dangerous to patient care due to unreliability and seriously irritating to attempt to use.


Frequently locks me out tells me to contact an administrator
Dr whoohoo

While on call the best way to communicate nonemergent conditions is via Text. Unfortunately my admin cannot reset PW when Imprivata decides that it has expired with no warning and they cannot set me to unavailable while I cannot receive messages. Anger ensues when docs think that I am ignoring their texts when in reality I can’t get an alert that I have messages to read let alone see the message.


Unreliable, can’t dictate
bbneo

Paging alerts are inconsistent and unreliable (iPhone SE 2) Can’t dictate responses due to hippa which is a hazard when you are on the go.


Terrible
ESOZEN

Shows you offline on iphone 12 and 13 when app is not open. This is not the case on android phones. This needs to be fixed ASAP. So many doctors rely on this app at so many institutions.


App ironically not as good as the Android version
SMajumdar

Only medical app I've found that is subpar to it's Android counterpart. Randomly logs me out so I miss messages Needs an override silent mode for non urgent messages as well- would be very helpful as there are times you want to keep your phone silent but not pages. No good way to contact developer. Open to changing my rating if reliability improves.


Custom notifications pls!!
therealdmdmd

Can we add custom notifications for apple users?? A variety of prompts would have a huge impact on user experience. Simple fix you’d think…


So bad
Anes78

I have emergent pages and Cortex deletes my account and I need to delete, and reinstall it on phone. Then, when I log into it on my computer, I see that I’ve missed messages for over one week. Stay away from this system like the plague (or Covid) if you are a health care provider unless you like filing QAs.


Frustratingly Buggy, limited functionality
femtorchestra

I can no longer count the number of times now that Cortext gives me a alert only to find no new message to review, or does not give me an alert for a new message, or receives a message 10+ minutes after it was sent. More consistently, every time my ‘not available’ status times out and returns to ‘available’, I am inundated with back to back alerts every few minutes of nothing until I reinstall the app. I’ve reinstalled the app and reset my internet connection multiple times without avail. I even tried it on my friend’s old iPhone instead of Android and it does the same. It’s happening to me again as I speak.


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Medical

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