BVG Ticket App Reviews

Start location selection issues

webyikee

Beautiful design, but at least half of the time that I try to buy/activate a ticket, the nearby stops list on the “start location” selection screen never populates, and a search returns no results, despite the map loading correctly. This makes the app highly unreliable to actually use. Problem still persists as of September 2019.

Doesn’t show tickets purchased in other BVG app

TinaBGibby

I am logged in, but not seeing tickets already purchased in my account.

Doesn’t work for US citizens

HouseMusicLova

Wouldn’t accept American Express or MasterCard

Better buy ticket at the counter

wise_guy98

After having issues with different app I decided to give a try and get another with better ratings. This app will help you if you are already in Berlin and your phone privacy settings are set to minimum. I tried to book 2 tickets, I’m son traveling to Berlin and tried to get to train as soon I arrive. I wanted to book Single Berlin ABC ticket, still I was asked to enter starting station, unfortunately the app doesn’t allow to type the station you must know Berlin well to know where the airport is and click on the map. Since I need ticket in few hours, I tried to adjust departure time unfortunately this is not allowed. Hopefully Berlin station are still equipped with working ticket machines or counters where tickets can be bought without hassle.

4 ticket use is broken

Yuri Zh

When I try to activate one of the remaining tickets, the location won’t fetch any stations. However single ticket purchases work fine.

Ticket was not visible

filipgulan

I just had to buy a new ticket in a bus since app refused to fetch a ticket.

Doesn’t work

landadu

I cannot use the second ticket of a 4 trip ticket.

Best App on my phone!

NYC girl-in-Berkin

This App makes getting around Berlin so easy. The functionality is sophisticated- the app suggests your local stop when you only need a single ride and with one click your off. My first purchase I made an error and purchased my ticket too far in advance and the customer service team refunded my ticket with no fuss. Excellent user experience!

English translation is very confusing

macgyverrr

Idea is good. But I never know what to expect at each step in the app

Needs the Apple Watch app

aleksandrshalin

The app works and looks great. The only feature missing is an Apple Watch companion app. It will make commuting in Berlin even easier!