brightwheel: Child Care App Reviews

Great app

Milathakilla

Real cool way to give parents a window into their kids lives

...need the ability to download all the photos/videos faster and easier, not one by one! Cmon! Also, when I tap on a photo to save, then click done, it scrolls me back up to the top and I lose my place and I have to scroll thru all of the photos again to pick up where I left off.

Amazing for Daycare

AshleyA207

I love being able to see how my children are doing while I’m at work. Brightwheel was a major factor in my choice of daycare. I recommend it to everyone.

It’s the best!

Kewlkatlindaj

It is amazing that I’m able to talk to the daycare if need be through the app rather then having to make phone calls. And I love the photos that are posted.

So unreliable

dontcareever

* Once a week the daycare cannot enter their data and they have to resort to paper * I cannot see the messages about my kid in the app (only my partner can) - even though my kid is correctly tagged in my app and I receive everything except the messages. The only difference is that I have iOS 11 and the newest all version, while my partner has iOS 10 and an old app version. * The data refresh is very clunky and unreliable. Often times I have to exit my kids view into the "my children [view]" and go back to my child for the data to refresh.

App feature

Unknown20123333444543

Don't like u can delete messages and that it doesn't tell u if u have a message ! I never click to check I only click if I see a one on it

Very disappointed

*timothy.a*

I tried to post this with zero stars, and I can’t. I’m giving one star because I cannot give less. I was forced to use this app when my child’s school began to use it and I’ve been disappointed from the start. From my perspective, parents are the least important users. The last straw for me was when they chose to expose my password on the screen of my device. Why would you provide the password used to sign out my child? I immediately sent an email asking them to call me. They sent an email instead. The email explained why they chose to expose the password! I was speechless. It was intentional. If they are that ignorant with my data (password), why would I provide them information used for payment / tuition. I can’t wait for an opportunity to stop using Brightwheel.

Absolutely THRILLED

RichfieldMalcolm

I used to use MinuteMenu Kids Pro and found it was no longer adequate for my needs once they changed format and renamed themselves KidKare. That was a disaster. Then along cake Brightwheel which saved the day. Why. Because it not only did the same things as the others, it offered lots more such as pictures, videos, milestones, messaging, and more. For the small fee (which is cheaper than most others-I know because I have comparison shopped) it is WELL worth it for Premium. And if you don’t want to pay, there are still lots of features available at no cost. Try it. You will not be disappointed. I feel like it’s Christmas every time an update or new feature comes along!

Response status for pics, videos and messages

taylorvika

The app works fine for the most part. Pictures and Videos can be downloaded only with phone or iPad, but not with computer. Messages are only able to send with phone or iPad, again not computer. Wish they would add feature to respond under the picture or video to let teachers know that parents are seeing an appreciate their posts. Like Facebook or Instagram.

Happy Customer!

Ryleightube

Wonderful app that our parents absolutely love! Awesome customer service! This app has helped improve our business by bringing in new customers as well. We highly recommend it!

brightwheel: Child Care App Reviews – Page 7