Bluetooth MIDI Connect Reviews – Page 2

3/5 rating based on 30 reviews. Read all reviews for Bluetooth MIDI Connect for iPhone.
Bluetooth MIDI Connect is free iOS app published by KORG INC.

Sync Fail

Nathaniel Alberto

Currently does not sync with MicroKey Air 25 on iPhone XR


Beware IOS 13

cloud700

Everything worked great in IOS 12 and previous. Microkey Air won’t pair now in IOS 13 and there is nothing Korg can do about this .. it’s up to apple. The 2018 iPad Pro’s along with IOS 13 make a less than stellar combo for IOS musicians and producers. Sure wish Apple would give IOS 13 users the choice to go back to IOS 12.


Not working with ios 13

teespeed2526

Please your update ble for ios13 now i buy korg module pro but connot use because not connect with ios 13


Update

Markcuevas11

Please update. Korg microkeys air not working


Doesn’t work with latest IOS version.

Spock.

Useless. New IPad Pro with usb-c, can’t connect through midi cable, can’t connect with Bluetooth.


Update please !!!

joe caton

My microKey not working please help all musicians!!!!


Where the update

Blackbery-12

Where’s the update. It’s been over a month.


Nothing wrong with the app, but APPLE!!!

Anon7776

IOS 13 isn’t compatible and it won’t detect my micro key air now!!


Was no bueno with iOS 13 - works again after firmware update

retinambp13

Update: Finally, after more than 1 month oof the release of IOS 13, Korg issued a firmware update which re-enables bluetooth connectivity. I’m still not impressed, as this would have been preventable had Korg chosen to release the firmware update when IOS 13 was initially launched. Aren’t IOS Beta versions supposed to enable developers to get their shot together before an IOS update will be released? Original Review: Can not connect to my KORG MicroKEY Air MIDI controller. The Korg ble app sees the device, but cannot connect to it. KORG should stop selling incompatible devices immediatedly.


DOES THIS WORK WITH iOS 13? READ ON

afektmedia

KORG makes great hardware and software but has horrible customer support and communication. This is an example of how to ruin a brand with offensive customer user experience and insult professional musicians who spend thousands of dollars on KORG hardware and software. It’s not rocket science to understand that software updates can cause temporarily bugs when iOS has a major update. But when a large company like KORG with millions of dollars at stake when compaabihlity issues arise during updates it concerns me to continue to support their products. When they fail to respond to these issues, or worse in their case flat out ignore their own support section at their official website by not even acknowledging from the many customers confirming that after iOS 13 update all of KORG bluetooth devices failed to connect. It becomes a even more of a concern that nearing 2020 a company like KORG doesn’t understand of why customer and user experience is more important then ever, more so with musicians whom rely on the investment they made by choosing KORG over other products in this highly competitive industry. We make our living with the dependence of having hardware to work and when it breaks at we expect to at least understand that the company acknowledges the bugs and keeps customers in the loop of patches etc. Holiday season is busy with purchases and live performances. You know there is a huge problem when you go and read KORG support forum threads and see other musicians helping out other KORG customers whom just purchased new hardware in the past 30 days, only to realize that the hardware was not compatible like it states all over KORG slick marketing. Now after spending hours of time trying to search for a solution and talk with other KORG users we only find that this app has been updated to fix the issue by reading a reply from the developer by a user review? Huh. KORG who spend massive amounts on app software development doesn't understand how to post updates to APPLE app store here? My suggestion is that KORG should put the update release notes at the top of this app description like APPLE requires all other app developers to do. So if any developers are reading this please go take care of your customers and stick a update on top of your support page to the link of this update here, acknowledging that this app here has been updated and fixes the bluetooth iOS13 connection issues. Then post this release info on your app page listing what has been changed in this update release including the fix to the Bluetooth issues. Customers shouldn't have to go through all this wasted time and energy with this anxiety trying to find information when simple communication and proper release notes to app updates is takes one minute as we all understand with updates bugs happen . But failure to acknowledge leaves us in the dark. I rarely ever write reviews but having to watch another musician experience a panic attack on stage because of hardware failure like I witnessed last Sunday at my church motivated me to to reach out to the developer. In his case his ipad pro updated the eve before apparently and then failed a connection to his KORG AIR device. Without having any iOS update notifications that this app here has an update to fix the bug, I watched him scramble plugging his firewire/camera dongle cable. Instead of him spending hours trying to fix this, after the service I immediately found him and told him that he just needs to come here and redownload this app to fix the issue, even though there is no mention of it. We both chuckled when I told him that I immediately understood the look on his face as he scrambled to find his dongles when I noticed the KORG labels on his hardware. Not a good look for KORG brand in the outrage era of social media during the holidays.