Benefits by TRI-AD Reviews

2/5 rating based on 14 reviews. Read all reviews for Benefits by TRI-AD for iPhone.
Benefits by TRI-AD is free iOS app published by TRI-AD Actuaries, Inc.

Painful

Tri ad user

The only useful feature barely works. Submitting paperwork for claims that somehow slip through the automatic approval process. You must use the take picture option within the app for submitting documents. And that only works half the time. Usually times out with network errors. Pulling from your photos does not work at all. The claim will remain pending receipts. The whole app is slow and logs you out if you switch to any other app.


Good App

Amyt2s

Had some slowing issues at first but the latest update seems to have fixed that. It is convenient and works well.


Great

Ultradistancehiker

Everything works well for me. Not sure about the other reviews I saw. Everything functions exactly like I would expect.


Incredibly convenient

mxm1080

Using this app makes submitting claims effortless. Being able to create and add documents to the claim before I'm even seen helps me stay organized and on top of making sure my money isn't wasted.


Does not work!

del.esposo

Why deploy a non-working app? The website is horrible too. Get your IT department on track.


App doesn't work.

mnolen7

This app does not work.


Does not work

atlbrent

App errors out with random errors when trying to submit a new claim...the main reason I got the app. The rest of the functionality is available through website. Worthless.


App used to work, upgrade broke it

Galaga Fan

But now after entering all of the claim info the submit button brings up a fail message about the server. All user input is lost. Useless developers.


Company obviously doesn't care to fix this app

KevsterSD

App hasn't worked in at least a couple of months now for me and I don't get the sense Tri-ad really cares to fix the problems. I can't submit the claims any longer... the app always claims that the system is taking "too long to respond?" Not responding seems to be a trend with this company's lack customer support. Thanks for making it harder to get my own money back... Can understand why my company is changing to another FSA next year with service like this.


Zero stars

inceptium

My company forced this administrator change on me. Lousy app.