Bank of the Sierra Mobile Reviews

Update needs work

Fatel123444444

As of the update in October it not saving you login info or letting you use face id to login

Ok, just seen that you have taken off what money I have spent and to whom & where! WHY!? I, along with a lot of others I’m quite sure, relied on that to make sure bills had went through. Bring it back please! I truly need it!!! :( This app is now of no help to me at all! It’s Nov. 5,’18

Bill Pay Downgrade

$ _-_

With the newest app update, paying a bill is longer an option. One is only able to see past history and a list of payees.

Has never worked!

sspring

This is the 3rd time I have had to contact bank of the Sierra after not being able to log in. Then starts the process of them telling me I don’t have an online account (which I do). Then having them snail mail me s new password. Set up the new account, then try and log back In To tell me that user name and password are incorrect. I give up! I have no issues with bank of America’s banking app!

So tired of this app

ocho84

The updates have been horrendous! The last update had the transactions with dates all mixed up. And now this new update crashes constantly! It makes me so frustrated that I can't check for transactions without a computer. Fix this!

Horrible after update...

Sarie3

This app is now useless to me since the transaction date reporting is all mixed up. Dates and amounts are not accurate and it’s really becoming a problem for my budgeting. I constantly have to question if the amounts are actually cleared from my account or not or why the same transaction pops up as new on multiple days. FIX THE APP!!! This is ridiculous and I’m honestly thinking about banking somewhere else...

So problematic

frankxm77

No longer gives option for fingerprint log in. Uninstalled and reinstalled, but that didn't help.

Needs Improvement

wingo1

It would be nice if the app would have the option to save our login/password or fingerprint ID instead of having to login every time. Also, notifications should be an option. There is no option to turn on notifications when there is any activity on account.

Lacking in a few areas

Mitsuca

Why is there no options to save login information? Would also be nice to be able to see all of your accounts or adjust in the app in lieu of just the web browser.

Says the password is wrong when it’s not.

EJCR_00

I recently opened an account with Bank of the Sierra, when I was told they have a mobile app I thought it would make tings easier but it didn’t since every time I try to log in it tells me my password is wrong when it’s not. I have had to change it so many times and that is annoying. They need to fix it.

Bank of the Sierra Mobile Reviews – Page 4