Babybug Mag: Read along Reviews

Do not buy!

Docusync

The app used to be amazing. Not any more. More over, since they've updated the app, it doesn't recognize iTunes subscribers any longer. The publisher site says iTunes subscribers should ask iTunes for refund, while iTunes do no refund for any in app purchases even if this is a magazine subscription. Thus, the delivery of your magazines is not guaranteed if the publisher makes any changes to the app in the future, and refund isn't guaranteed as well. Cricket Media scammed about 40 dollars out of my pocket: two subscriptions and some magazines that I bought in May and August 2015 and can't access any longer.

Not interactive AT ALL!

Tanyamoon

The previous downloads we had already purchased are not available and the magazines that we just RE-purchased are just a copy of the print with NO interactive parts or extras. So so DISAPPOINTED. What a waste.

Cricket has lost my business

Gif50

Fine if they want to change their app - which is really a downgrade - BUT IT IS NOT OK that all of the issues I purchased - about $50 worth are gone since this new update! I am not a happy camper and am missing the fun I used to have reading and playing with my 2 yr old granddaughter.

HUGE disappointment!

emygill

No stars. I only put one star because no stars wasn't an option. What a drastic, terrible downgrade! My 2 year old loves the magazines and we both adored the old, interactive app. I've never reviewed an app before but I'm just stunned at how bad this is now that I want to warn people against getting this app. No animation, no music, no read along voices. Definitely not keeping up with the times at all. Bring back the old format!

DO NOT BUY

AngelTexas

We subscribed to this for minimal 2 years or 24 months, since 2013 and now have NO access to any of our content, which we paid for. Cricket Media will not help and they place the blame on Apple. Apple does not own the content, Cricket does, therefore they are accountable. Unfortunate, it was a really good interactive app. Don’t waste your time money or effort.

They broke the app and have terrible customer support

ejg25

This was one of my toddler's favorite apps and we used it several times a week to read charming interactive magazines, free because we also have a print subscription. Then I got an email from them telling me the app had changed and to log in again. Now it doesn't recognize subscribers, all our downloaded magazines are gone, and those that are viewable lack interactive features. I called their supposed tech support and after a long time on hold someone clueless came on who didn't seem to understand what an app was. I tried their online tech support. For the last 3 months they have written me every few weeks telling me that they changed my password and I should be able to log in now. I was always able to log in, so my problem is still unresolved. They also keep marking the case as Resolved, which it is not. The last time they wrote me and actually said: We can't fix your problem, we'll try to get tech support to keep working on it, but in the meantime, here, we've changed your password for you, hope that helps. Argh.

Broken App and Terrible Customer Support

ejg25

This was one of my toddler's favorite apps and we used it several times a week to read charming interactive magazines, free because we also have a print subscription. Then I got an email from them telling me the app had changed and to log in again. Now it doesn't recognize subscribers, all our downloaded magazines are gone, and those that are viewable lack interactive features. I called their supposed tech support and after a long time on hold someone clueless came on who didn't seem to understand what an app was. I tried their online tech support. For the last 3 months they have written me every few weeks telling me that they changed my password and I should be able to log in now. I was always able to log in, so my problem is still unresolved. They also keep marking the case as Resolved, which it is not. The last time they wrote me and actually said: We can't fix your problem, we'll try to get tech support to keep working on it, but in the meantime, here, we've changed your password for you, hope that helps. Argh.

Should be a free app

Art mama of three

This was a very disappointing app only because it was not interactive! The price too much...

Where once there was a great app

Teacher /mom

This used to be our favorite app. I loved how the already fabulous magazine was turned interactive with coloring pages, I Spy type activities, read aloud and sing aloud features. When the app changed I tried to log in. Even though I PAID FOR THE FULL DIGITAL SUBSCRIPTION I either couldn't get logged in or them only got a basic PDF of the magazine. That isn't worth anything! I agree with others on the terrible customer service, basically they said we can't help you. Very disappointing.

Babybug Mag: Read along Reviews – Page 3