Automobile Magazine Reviews

Forgotten user

TSKSDuser

App has had a download issue for about a week. It will not download any issues. Support is nonexistent. Not worth the frustration.

I can no longer sign in and download issues although I'm an all access subscriber. I have reset my password over and over, apparently successfully, but trying to sign in always returns "authentication failed." Very disappointing.

From great to mediocre to USELESS

Lookout327

I used to love this app when it was truly a multimedia experience. I would think, "This is the future of reading magazines on an iPad!" Being able to click through to videos, high-res photos, and other connected content made me a big fan of this mag and app. Then they abandoned the interactive app and made it just a PDF of the print mag. It was handy to be able to read on my iPad but was nothing different from the one I get in the mail. NOW, I can't access or download the newest edition. Something in the cloud is broken and they are in no hurry to fix it. I have emailed customer service twice with not even the courtesy of a reply. At this point I can't even log back into my account and my subscription is paid through Feb. 2017. I think it is time to consider other publications who devote some resources and care to their digital app. Motor Trend here I come!

Can't log in anymore.

Delta5

App was great 6 months ago, now I can't log in anymore. Reset password appears successful but always "authentication failed". I've emailed customer service a few times, and there's never a response. Automobile used to be a great publication, but after their recent reorganization, they've fallen fast. This ongoing technical glitch is just another's sign. I won't be renewing my subscription.

Cannot download issues

gumguy

Lately I cannot download any issues due to an unexplained "error" and if you email customer support you'll die of old age before hearing from them. Obviously something needs updating. Let's get on with this please.

Can't login stay away

Sleo112

Great content, i have been subscriber for years on iPad. Lately though auth errors keep me from access. Support nonexistent. I have cancelled renewal and switched to Car & Driver. Check out the overwhelmingly positive reviews.

Automobile iPad version

Iampeary

Although I am a print subscriber, I am unable to down load the digital version. This is a new problem with the September issue after I changed my email address. My rating is NO stars!! HELP!!!

Extremely poor support

Texting while driving

When the app decides to forget you, there is little to no help in getting access to the magazine. The current issue (and given this is happening to both car magazines supported by 'The Enthusiast Network' this is likely an app developer problem). However resolution is completely unavailable and this reflects on the choices of the magazine. This is the fourth time this has happened. A very poor showing.

Content ok. App Poor

Kneeler999

I liked automobile before digital version. While the app does occasionally outdo the print version with content, the major FAIL is the inability to stitch photo spreads together for magazine content. Of course two page ads do not have this problem. Continued problems with downloads and sign in. Arrgh

Crash!

wrs7zzz

The app is now completely nonfunctional as of the September issue. Doesn't let you download any issues or read previous issues. Doesn't work when you delete and reinstall the app either. It's been going on for almost two weeks now..called customer support and was told there was a software problem. It must be really bad if they can't fix it for this long! Completely useless!

Automobile Magazine Reviews – Page 7