Atlantic City Electric Reviews – Page 4
2/5 rating based on 72 reviews. Read all reviews for Atlantic City Electric for iPhone.
Atlantic City Electric is free iOS app published by EXELON BUSINESS SERVICES COMPANY, LLC
Won’t Work
George Gruel
Now I can’t pay after two years of a very convenient and easy usage thru their app. Whomever made the updates to this app is moron!
This app is garbage now
Macky08201
Very awesome that I can no longer pay from the app or literally do anything. This was probably the worst update I’ve ever seen any app make
Over charge
barb - overcharge
Was recuperating from knee replacement and no one was using home. Sent me bills which I paid on time. Then I got a letter that said oops we made a mistake and they increased the amount I had to pay for each months bill. I received another letter that also said oops we made a mistake and they increased the amount I owed for each month. No matter how many times I talked to someone they wouldn’t or couldn’t understand that they had overcharged me. I eventually had to pay over $1,500 over what they had originally charged me each month. The only thing during the months they overcharged me was the refrigerator and garage door opened. They need to get someone in Customer Service that knows what they are doing. Barbara Burke
Doesn’t work
sad first world problems
Tried to register account and kept getting an error message to contact customer support. I contacted customer support and they said the only thing they could tell to do was to uninstall app and then reinstall app...guess what it still doesn’t work.
Worst app ever
Jerzey856
This app is useless! Every time I go to this app to pay my bill it is under maintenance, not to mention they offer speedpay but the payment takes days to post to your ACE account but comes out of your bank account instantly.
Jennifer
jlburden77
What good is the app of you can’t log in during a power outage to report your outage seems like a complete waste of an app.
Just CALL them
BizBringeR
Their website and mobile app are flawed. They don’t put any time into it. It rarely works, if at all. You wont see your account. If you do, you wont be able to pay. You know what? Go ahead and try it, you’ll see what i’m talking about. I want the person responsible to try navigating through their own website so he can correct this monstrosity. Vent complete. Just call them.
Terrible
______####
Who ever decided to make this app where you can’t just create an account with your account number is an stupid as hell . And who ever runs the automated system for your company is equally as dumb. Terrible customer service. ??