Air France - Book a flight Reviews

Worst airline app

Luka David H

Worst airline app. Can’t get my boarding pass. Can’t add luggage. Can’t receive my boarding pass via email. Just horrible. Next time I’ll just travel with another airline and it’s gonna be cheaper anyway.

Parfois il vaut mieux ne pas avoir d’APP

Tumai16

Pourquoi développer une nouvelle application si on ne peut pas s’enregistrer en avance ? J’ai du me rendre à un point de vente Air France pour m’entendre dire qu’ils n’avaient accès qu’au site internet et qu’il leur était impossible de modifier les places qui nous étaient attribuées et qui étaient loin d’être optimales. Arrivés à l’enregistrement, nous nous sommes entendu dire que l’avion était plein et que rien ne pouvait plus être fait. Copie à revoir et rapidement.

Can’t update info!

Queenladyk

Try to add passport, frequent flyer numbers etc. says it updates but when you go back all the info is missing. The app is terrible if you want to do anything but look at your reservation.

Horrible app

skymiles flyer 123

App is a downgraded version of delta app but worse. Does not work half the time. Errors out every few minutes. Can not see many of the functions. Will recommend my company drop this airline as preferred. One star.

Worst Authentication system

PVC-US

Already annoying and painful the login has to be performed many times during the same trip Please learn from banks and competition to make this app user friendly

Worst App I have ever encountered for a customer service company

Davos Marak

Does Airfrance have a technical team or a CIO or anything around that? The app wouldn’t pass a QA test. You can’t delete your passport information, and if you modify it, it adds a new passport on top of the older one. If you add any frequent flyer information, it won’t be saved. It says it’s saved, but it won’t save it. You can’t modify your credit card info even though you can try multiple times. Just a waste of time and energy and really disrespectful to anyone flying your airline. Take some lessons from Emirates or Qatar airlines. Even Delta app is way better.

Information input

Slice doggy

Currently you cannot enter personal information in your profile. Also you cannot add a passport or payment method. When you try a red x appears and says "Error" "an error has occurred during the process of your request"

Buggy app. All flights gone

patjem99

After the new 8.0 which was supposed to be great all my flights are gone. Logging out and in. No Results. Is anyone even testing these apps before they are being deployed? I’m a platinum level flyer so I fly a lot and have no time for these stupid errors.

Get with the times airfrance

Gozanav

This is app is limited, unresponsive and outdated. A lot like airfrance...

Adware

RW.SF2016-12

This app spams me with ads for extra services that I don't want. Notifications on an airline app should NOT be ads

Air France - Book a flight Reviews – Page 7