2nd Line Business Phone Number Reviews

Support came through. So far so good

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This is a new review to replace a one star after having a frustrating first experience. I had issues first getting set up, reached out to support and about 12 hours later they came through with an effective resolve and a free month of service for the inconvenience. The resolution and quality of support was great. Sticking with 3 star due to the delay but I am also sticking with this app as I am enjoying it so far. I’ll continue to use for my business and will consider changing my review based on use and not the first impression.

Great app. Everything I need plus more.

NYCers

The updates on this app are well thought out. Very responsive to feedback. I love the call notes. I can keep track of my interactions and transactions with customers all in the app. The call menu was more than I was looking for but it’s made a huge improvement in how I run my business. Easy to set up a call menu options to route calls to my support team or to my fulfillment guy. Very smooth. I only have three people on my team but it feels like a much bigger business with these professional features. Keep up the great work.

Absolutely awesome app

mr ebay man

I purchased this app about two years ago after using one of the other phone apps. I will say this app works great I get all my calls it always work I haven’t had a single issue with it. The app I had before was 7$ less but nothing but problems missing calls and it screwed up my phones phone as well. This app I can’t say enough about it. Very easy to change greetings on any mail box at any time it is perfect for business use and many others as well. You can definitely rely on it you won’t be disappointed. If you are worried about missing calls all I can say is get over 1000 calls a a year and I get them all. My customer like it and say that it works good and is easy for them to use. Thanks

Crashed when touching the contact icon

minimalist tech

This is an obvious bug can you fix this. Uninstalled and reinstalled the app and it appears to be working fine now. Still that was slightly unnerving.

Great service!

EmCampbell16

I love LinkedPhone and they have exceptional customer service. They truly care about their customers and are there any time you need help or have a question!

Best Phone Tool Yet

Baron1138

Linked phone is a fantastic tool for creating a professional phone tree. It allows you to create hours for taking calls and can forward calls to multiple other numbers. I have used it for a year. It has not crashed yet and works really well.

Not worth it!!

Helps to concentrate

Needs major improvements!!! This needs major help and would not recommend. My texts would not go through sometimes, even if I wrote a whole paragraph, I would have to retype everything over again! Which is very frustrating and waste of time and It’s not very easy to navigate. For the price I was paying each month it’s really not worth it.

Update Terrible customer service got better.

morganakat

*I am updating my review of LinkedPhone because finally after leaving the last review, someone reached out to me with the instructions that I had been asking for and an apology that I had such a bad experience. Hopefully someone will be on top of their customer service from now on. I do like the phone service as it allows me to distinguish between personal calls and business calls from one phone and it’s relatively easy to navigate.* I got LinkedPhone a couple of months ago and the service is decent however the app pulled a photo from Facebook and set it as my profile pic without my permission and I can’t change it. I’ve reached out to support several time and no one has ever contacted me back or sent me instructions of how to take the inappropriate photo off of my account. Not great when you’re trying to run a business and have no support from your phone service app. I can’t recommend a company that has such awful support.

Needs Improvement

VonJuan

I love the concept and features but they don’t always work.

Excellent. Great app updates.

tigger1776

Makes my life much fun easier and more organized. Excellent service. I run a business via Etsy. The call menu options are super easy to set up. I can set up business hours so that my business calls go straight to voicemail late at night. Thank you.