Amazon Prime Now Reviews

Prime Now is Just Fine

1247NH

Does the Prime Now app work perfectly? No, but it works just fine most of the time. An occasional glitch with technology is to be expected and this app gets used millions of times so glitches are going to happen. For those of you who have suffered with this app, you have my sympathy since most of us have experienced a situation at least once but for some folks the problems seem much worse.

I recommend

cristin ?

Fast service next day delivery and I received everything in good condition as well as the food in good temperature .

This is A total scam

qattrdsa

Cannot choose any deliver window. Waste of money for a prime member.

Service is Great, App UI Needs Work

Cam❤

The three stars are for the availability of this service. It is a huge time saver and SO convenient. Thank you!! However, the app UI should take notes from Instacart. I’d like to be able to sort items by diet, such as gluten free. Also, once you place your order, you should be able to add items up until the shopper starts your order. Occasionally it’s been 36 hours between the time I place the order and the first available delivery time so we often run out of additional items by then but I can’t add them. Lastly, the messages and notifications are buggy. I am not always notified of items being out of stock and the replacements by the shopper are rarely right. I am celiac and they will replace gluten free pasta with regular pasta. Please make these updates for an even better user experience!

Unavailable

Snakeman513

Unable to complete a purchase since no delivery times available in the next few days. This monopoly needs to be segmented into smaller entities. Out of control!

App RARELY works

maviskay

This is a great service but if the app doesn’t work most of the time, I can’t utilize it. I’ve deleted it and added it back several times, nothing seems to help. Please fix this.

Cancelled order

Fr Rydeon

They cancelled my order today with no information given after it was supposed to be delivered 12 hours before that. It was not a big order, maybe 12 items total, and I’ll have to wait up to a week for a refund.

Great service, terrible app

Jeffery Hoffman

I love the service. I’m disabled and use it to get groceries delivered to my home. It’s awesome. However... Do not try to use this on an iPad! It forces you to use it in portrait mode, so it’s not usable with the Smart Keyboard. Also, it uses only a tiny part of my iPad’s screen. This is 2020, come on Amazon!

When it works, it’s amazing! But...

we're in Cardiff!?!

I’m handicapped so this app is a blessing. It’s hard to impossible to get to the store and get a week worth of groceries from my car and into my house. So when everything works out, it’s WONDERFUL. However, the shoppers who put your order together are sometimes... not very communicative. They don’t answer simple questions or acknowledge requests (like asking for the bread to be sliced). You won’t know until the order ships if something is out of stock, and no replacement options are offered, although I believe that this is supposed to be policy. This makes it difficult to make sure that you can get your weekly shopping done properly. Also, you don’t have to sign in to place your order, but you have to sign in - repeatedly - to keep track of the progress of your order’s arrival. Not cool. I want safety measures to keep the wrong person from spending my money, not to keep me from checking in the arrival time of my order.

It’s useless to me.

waltyb

You won’t ever deliver anything. How is this an application? Every time I go to check out, it tells me that there are ‘no delivery times available for today or tomorrow, check back later’. Even though I am supposedly within a delivery zip code. This has been going on for 4 days at all times day and night. It’s useless to me

Amazon Prime Now Reviews – Page 6