Service is Great, App UI Needs Work – Amazon Prime Now Review

The three stars are for the availability of this service. It is a huge time saver and SO convenient. Thank you!! However, the app UI should take notes from Instacart. I’d like to be able to sort items by diet, such as gluten free. Also, once you place your order, you should be able to add items up until the shopper starts your order. Occasionally it’s been 36 hours between the time I place the order and the first available delivery time so we often run out of additional items by then but I can’t add them. Lastly, the messages and notifications are buggy. I am not always notified of items being out of stock and the replacements by the shopper are rarely right. I am celiac and they will replace gluten free pasta with regular pasta. Please make these updates for an even better user experience!
Review by Cam❤ on Amazon Prime Now.