Firmware update doesn't work – SkyPro GPS Status Tool Review

I have firmware 1.1.0 in my XGPS160. When I tap on the firmware update button it warns me that trip logs will be deleted. I tap ok. It then says 'removing loglist from SkyPro GPS'' and then crashes to the background. I have to update to at least 1.2.0 for trip logs to be available for download, but apparently the firmware updater doesn't work with the old firmware either. Customer service has not responded to emails on this subject.
Review by gplracerx on SkyPro GPS Status Tool.