this app is sooo close to being great, but it's just not yet – Sprout Social Review

i am a $99/month subscriber to sprout social. i love its functionality, ease of use and reporting. i use it daily. hell, i use it hourly. their web-based program is top-notch. no complaints. but this app, boy, oh, boy. that's another story. let me start with the positive. great design and interface. on the surface, it's a gem. then you start using it. crash. then you reboot it. crash. then you use it some more. crash. i bet i have to close the app and restart it (not exaggerating) 10 times a day. yes, i have deleted and reinstalled time and again. and, yes, it crashes on both my ipad mini and iphone 4s. i've shared this with the very attentive and receptive team at sprout support for months. they thank me for my feedback, but nothing has (yet) changed. like i said, i love sprout. it's the social media management tool i choose to use above all others. but the constant app crashing has me rethinking the $99 i am sending them each month. if they get this issue repaired, i will write a new, five-star review!
Review by thomasdodson on Sprout Social.