It’s the little things… – Chick-fil-A Review

Food quality and customer service has declined. Some locations are still drive through only (the app doesn’t say). Prices are up. Portions sizes are down. The app won’t let you stack payments (maybe I don’t want to refill that gift card and just want to pay my balance with a credit card). The app won’t let you do that. Also, and here’s the big one- CFA periodically increases the points needed for a free reward, thus devaluing your current points balance. There are comparable chicken sandwiches around, you just have to broaden your horizons and seek them out.
Review by pkcouch on Chick-fil-A.