App doesn’t work - no American Airlines miles – Fuel Rewards® program Review

I downloaded this app to keep my AA miles from expiring. I linked accounts and after filling up more than 5 times I checked my Fuel Rewards and AA and nothing shows. I received email receipts tied to my alt ID and the app shows now transactions. I contacted customer service over a week ago and received no response even though it estimated a 24 hour turn around. I usually use Shell but I will go elsewhere from now on after this frustration.
Review by Adam314159265 on Fuel Rewards® program.