Customer Service Fail – Bumble Dating App: Meet & Date Review

This is my second account with Bumble. The first one I had to cancel because I simply tried to verify my account by taking a picture (which seems like the only way to do so) and could not do so. I literally took several photos in the same spots in my house and the app basically told me I’m not me. The app then locked me out and forced and when I contacted customer service for assistance they suddenly could not find an account for me. So stupidly I started another profile, with some of the same pictures and definitely the same information. So I decided to try and verify my account yet again….and yet again it will not allow me to verify. I have contacted customer service and have received a basic email with no information that is of use to me. I am now locked out of my account and will likely close my account. This app is really not that user friendly and it makes it impossible to receive any helpful customer service to solve a simple problem. I recognize that verified accounts add another layer of security (which is why I wanted to verify mine) but this is too much trouble! Oh and I’ve yet to find anyone who isn’t trying to sell something, have me follow them on another site or who isn’t really married to someone I may know!
Review by tired5050 on Bumble Dating App: Meet & Date.