Phone update misery – Intune Company Portal Review

Absolutely miserable to update from iPhone XR to iPhone 12. New phone locked up with msg “guided access app unavailable - please contact your administrator “ and I’ve spent hours trying to get everything restored from backup, including at least 5 resets and 3 restore to factory resets. IT wasn’t much help as they weren’t aware of solutions. Then all of a sudden for no reason it unlocked and started working. No clue what fixed it, but it seems to be working now.
Review by dearle97 on Intune Company Portal.