Budgeting portion of app needs is unusable – PNC Mobile Banking Review

To start, PNC is a phenomenal bank and I have zero complaints with them…the app however needs some work. My main issue is with the budgeting utility. The way transactions are listed on the app, you can’t see who it is you’ve paid to be able to know what category to list that payee as. For example, one transaction of mine is listed as “NO124 8869 PAYMENT POS002 xxx55… $39.58”. I need to know what comes after the “…” to see who I’ve paid but when I click on it it doesn’t show me the rest of the line. I have to print my bank statement off and try to match it up, which is too cumbersome to keep up with when it’s supposed to be easy and digital. I don’t know why PNC doesn’t put the relevant information at the beginning (I.e. the payee name) and leave all the extra information at the end to get cut off after the “…”. As it is now, the budgeting portion of the app is useless, which is super disappointing because that’s what I was most looking forward to on the app.
Review by Sharney096 on PNC Mobile Banking.