Disenchanted long time user – Cozi Family Organizer Review

We joined cozi early on, starting our with the free version and moving to the premium version for the month view. We’ve had that for many years as our family calendar and organizing hub. Unfortunately the developers no longer seem to have much interest in the app. It has become less impressive with time as other better calendar apps have emerged, with more intuitive interfaces and modern visuals, and we’ve finally reached the point that we’re canceling our cozi premium subscription and moving to another app. There have been a number of areas of growing dissatisfaction but the big one that tipped us over was notifications. When we input a calendar appointment and set reminder notifications (eg. Send a reminder notification 2 hours before and 30 minutes before) AND SUBSEQUENTLY CHANGE THE APPOINTMENT DETAILS (eg. the date/time of the appointment) the app still sends out the original reminders! So if on January 1st I enter an event for Feb 7th at 3pm, with reminder notifications set for 6 hours prior and 1 hour prior, and then on January 10th I edit the event to change the appointment from February to March 7th at 3pm, I will still receive reminders on February 7th of the originally scheduled event. We have contacted Cozi customer support about this. They are aware of this flaw, had no good fix for it, and conveyed no plans to fix it. The only suggested solution was to delete and reinstall the app… EVERY TIME WE CHANGE AN APPOINTMENT DATE/TIME, to avoid phantom reminder notifications. That was the straw that broke the camel’s back.
Review by sneakierbiscuit on Cozi Family Organizer.