Great App. Support could be better. – Jump Desktop (RDP, VNC, Fluid) Review

Update 1/27/2022- invited to test new version to see if it resolves my issues. With current version I have periods where connections fail and some periods where they work. No further info available at this time. Update 1/6/2022- Connections still being refused at their server. Support has not responded since 12/28/2021 when I sent them iOS logs at their request. Enjoyed this app for years. Support is slow to listen and gives very little attention to the information they request when I have a problem. Recently the app quit working on my phone. It would show the proper statuses of my computers but would not connect. The problem started the same day as my updating the iOS to 15.2. I don’t know if that’s a coincidence or a cause. Waiting for over 48 hours for some real support. Meanwhile productivity is dead in the water. Now looking for a non-AWS solution after recent weeks.
Review by Lawyerup1234 on Jump Desktop (RDP, VNC, Fluid).