Terrible service – Orbitz Hotels & Flights Review

I have been on the phone now for 3 hours and 52 minutes trying to rebook a flight. The rep and I agree on a flight. They put me on hold for a minimum of 25-45 minutes only to come back and say that flight is booked. One call I was on hold for 45 minutes. The call dropped and I never received a call as they take your number in case the call is cut off and she even took my cc info the the price difference. Third call I’ve been on hold for 55 minutes. They found me a flight but ask me to hold. And I. Having to tend to my mom here at the hospital… the reason I’m having to rebook. I will never use Orbitz again and you can be sure this will be on social media. A person by the name of that ren was who assisted me last. She just came on the line said it would be two hours. She wanted me to stay on the line for an additional two hours. So now she’ll be calling me at midnight…insane!
Review by No longer using Orbitz on Orbitz Hotels & Flights.