They quit customer service for premium members – Strava: Run, Bike, Hike Review

Don’t get it. I’m a premium member and have been for several years. They no longer respond to customer service issues. I’ve emailed them on the app and have messaged their Twitter account customer support account. Crickets. It’s like they just threw in the towel. Running is an important part of my life and I pay for this app because of that. But I’m going to cancel my subscription due to their abandonment of customers. It’s unethical.
Review by DanGallo on Strava: Run, Bike, Hike.