Lost all my info – Tophatter: Closeout Deals Review

I really don’t know what happens I if this happens to someone else but when I changed my phone to a new phone I have to transfer all my info from one phone to the other one including all the apps that I use all the time. When I try to to get in to this one and try to long in the app didn’t have my account it show like if I was a new member the app didn’t have all my info like my orders , my credit money , all my points not any info how so ever of my account that I have of my account from 3 years old and more. I used the page to comunícate with the support team couple of times I until today they haven’t responded about my issue I just need to have my old account back need help ? ??
Review by 24676662467 on Tophatter: Closeout Deals.