Pay to play and bad customer support – Evony Review

This game is great to play. The concept and implementation is fun and rewarding however the developers let their greed get the best of them. This game aims to provide coiners with an advantage, however with k40 and military advance the gap between coiners and non coiners is too far to bridge. It will literally take min coiners 5 years to max spec a single general while coiners will do it in under a year. You need 6 max spec generals to unlock victory column two. Are you prepared to play a video game for 25 years to catch up with those that spend $50k or $100k on this game? Yes that’s correct there are players that spend over $100k on this game! The next issue is that the game glitches and I mean all the time. When porting to the other server during SVS the game will lag and not let you port or ghost your troops. Then when someone attacks you and you try to ghost at the same time you will get a wifi symbol of death as it’s affectionately called in game /s. You will lose troops and when putting in a support ticket to get compensation it will take 3 days to get a response. If you’re lucky and send screenshots of the battle report and time stamps you will get compensated within 2 weeks. If they have to reply back to you and ask you for more information then prepare to wait 4 weeks minimum! The last straw for me is that after taking the enemy throne during svs the game glitched and allowed the other server to reset it AFTER I was given conqueror title and assigned titles and gave out rewards. Customer support has taken over 3 months to look at the issue and has not compensated me for the 7 hours it took to take the throne. They said they can’t compensate me any more. And there is no other way to contact them but through a message chat in game. No customer support number, no talking to real people only a chat that will take weeks to hear back from them.
Review by tre-flip on Evony.